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Section 56:Business Customer Options

Part 18:BT Business VoIP Services


Subpart 6:BT IP Trunk - Not available for new supply

BT IP Trunk Pricing Information

BT IP Trunk charges

(A) There are two BT IP Trunk pricing packages, BT IP Trunk is available with and without Business One Plan Variant. The following charges apply to both packages unless otherwise specified in (B) below

Installation and Set Up Charges (Charges are on any one occasion)



All charges exclude VAT

Minimum Period

1 year

3 year

5 year

Exc VAT

Exc VAT

Exc VAT

£

£

£

*New BT IP-PBX - engineer install

0.00

0.00

0.00

Existing BT IP-PBX - engineer visit to configure BT IP Trunk

199.00

149.00

0.00

Set-up charge per BT IP Trunk channel (for 1 to 15 channels ordered in any one occasion)

20.00

17.00

15.00

Set-up charge per BT IP Trunk channel (for 16 to 99 channels ordered in any one occasion)

15.00

12.00

10.00

Set up charge per BT IP Trunk channel (for 100+ channels ordered in any one occasion)

10.00

7.00

5.00

* When ordered for configuration on a new PBX which is to be supplied and installed by BT and when BT IP Trunk is provided as part of the PBX installation.

Monthly Payment

Customers will be charged a monthly rental charge for each BT IP Trunk channel, in addition to initial installation and set up charges. Additional charges will apply for data/broadband services and calls.



Monthly Payments

Exc VAT

Inc VAT

£ (pm)

£ (pm)

BT IP Trunk Contract with Minimum Period of 1 year - rental per channel

8.49

10.19

BT IP Trunk Contract with Minimum Period of 3 years - rental per channel

8.07

9.69

BT IP Trunk Contract with Minimum Period of 5 years - rental per channel

7.64

9.17

BT IP Trunk Contract not subject to a Minimum Period - rental per channel

8.49

10.19

Expiry of Minimum Period

Upon expiry of the Minimum Period, the Customer will pay the monthly rental charge per channel applicable to contracts not subject to a Minimum Period prevailing at the time.

Additional Features - Rental charges



All charges exclude VAT

Connection Charge

Rental

Exc VAT

£ (pm)

Geographic number (in or out of area), per number

N/A

1.00

General Notes

1. Contracts with a Minimum Period of 1, 3 or 5 years are available

2. Customers must have:

- BT Business Broadband

- Compatible PBX equipment approved by BT as being suitable for use with the Service

3. Some customers may also require:

- BT Business Broadband Hub

CALLS

BT IP Trunk calls are charged at BT Business Broadband Voice tariffs, except where stated below:

BT IP Trunk Inland Capped Call Prices



Inland Capped Calls

At all times

Per Minute (up to Price Cap)

Price Cap (maximum charge for up to 60 mins)

Set Up fee

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local and National

2.600

3.120

4.000

4.801

2.000

2.401

BT IP Trunk Fixed to Mobile Capped Call Prices



Fixed to Mobile call prices

Capped call price option*

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence per minute

Pence per minute

Price Cap (in pence)

Price Cap (in pence)

Set up Fee (in pence)

Set up Fee (in pence)

fm1, fm3, fm4, fm5, fm6, fm7, fm8, fm9 & fm17

7.500

9.000

16.000

19.201

6.000

7.200

For further details of Call prices, including: Calls to BBV Numbers; Inland; Fixed to Mobile; IDD; IDD Capped pricing; and Fair Use Policies, see BT Business Broadband Voice pricing.

BT IP Trunk with BT Business One Plan Variant

The following exceptions apply to contracts entered for BT IP Trunk call packages when taken with BT Business One Plan Variant;

(a) Call rates will be charged at the BT Business One Plan Variant committed tier rate unless specified otherwise.

(b) BT Business Broadband Voice Calls to BT Broadband Voice Numbers are charged at zero rate

(c) The Price Cap for Local and National is as BT IP Trunk Price Cap in Local and National Capped rates

(d) The Price Caps for F2M are as BT IP Trunk Price Caps in F2M Capped rates

(e) IDD calls are charged at BT Business Broadband Voice IDD rates

Conditions

Moving Premises

If, after the Service Start Date, the Customer moves to a new Site, the Customer must terminate the contract unless BT confirms to the Customer that BT is able to provide the Service at the new Site. Early termination charges will apply on termination of the Contract unless BT is unable to provide the Service at the new Site as a result of BT being unable to provide an equivalent number of channels at the new Site. If BT is able to provide the Service at the new Site, the Customer may elect to continue with the Contract in which event:

a) the Customer will continue to pay all charges (including rental and other recurring charges) up to, during and following the change-over period when the Service is transferred to the new Site.

b) the Customer will pay the installation and set-up charges applicable to a new BT IP PBX for provision of the Service at the new Site.

c) there will be no break to the Minimum Period which will continue unchanged.

Changes to Customer requirements prior to the Service Start Date may result in a redesign of the Service which may affect delivery dates and charges.

Changes to facilities or features requested by the Customer following the Service Start Date may be subject to charges.

Early Contract Termination

In accordance with clause 6.3 of the Conditions, the following will apply:

1. Termination of contracts with a Minimum Period of 1 year.

If the Contract is terminated during the Minimum Period the Customer will pay any outstanding connection or other non-recurring charges and the full rental for the balance of the Minimum Period at the prevailing rental at the time of the termination.

2. Termination of contracts with a Minimum Period of 3 or 5 years.

If the Contract is terminated during the Minimum Period, the following will apply:

(a) if the Contract is terminated within the first 12 months of the Minimum Period, the Customer will pay any outstanding connection or other non-recurring charges and the full rental for the first 12 months of the Minimum Period and 20%of the rental that would otherwise have been payable for the balance of the Minimum Period at the prevailing rental at the time of the termination.

(b) If the Contract is terminated after the first 12 months of the Minimum Period, the Customer will pay any outstanding connection or other non-recurring charges and 20% of the rental that would otherwise have been payable for the balance of the Minimum Period at the prevailing rental at the time of the termination.