• 1. Prices associated with the following Committed Call Spend amounts are available for 1 or 2 year Contract Periods. BT Customer Commitment prices only apply to PST call spend. BT Mobile Call Spend and BT Mobile Line Rental Spend will be charged at the BT Mobile prices specified in the Customer's BT Mobile Services or BT Business Mobile Services Contract.
• -for each of the following BT Customer Commitment options:
• - Option 1 - includes Local and National geographic call prices with tariff period variation. There is a minimum call charge for calls with this option.
• - Option 3 - includes Local and National geographic call prices without tariff period variation up to and including the £100000.00Committed Call Spend tier. All IDD prices are without tariff period variation. There is a minimum call charge for calls with this option.
• Option 2 and Option 4 were withdrawn from supply with effect from 30th June 2009.
• In addition to the above, Customers can elect to have an option, BT Call Centre Advance (CCA), at the time of choosing BT Customer Commitment. CCA is an outbound calling option. By paying a monthly channel and/or line fee, Customers will be able to benefit from reduced charges for inland, national geographic and fixed to mobile calls. The monthly fee and associated call charges under CCA will contribute towards the Total Contributory Call Spend for BT Customer Commitment, See -Section 56:Part 18:BT Call Centre Advance.
• In addition to the above, Customers can elect to have an option, 'BT Customer Commitment with BT Mobile' .
• Customers wishing to take the 'BT Customer Commitment with BT Mobile' option must:
• (a) sign a new Contract with either a 12 or 24 months Contract Period; and
• (b) in the case of a Customer with a new BT Mobile Contract, in addition to completing the Application Form, specify in the Customer's BT Mobile Contract this option and the relevant BT Mobile tariff to be included. BT Mobile Spend will be included as Non-Eligible & Contributory Call Spend. Customers moving from an existing Contract will be subject to any existing Terms and Conditions regarding migration and reconciliation/reward of that existing Contract

• 2. Nominal Committed Spend

-£5000

-£15000

-£30000

-£50000

-£100000

-£200000

-£400000

-£700000

-£1000000

-£1600000

-£3500000

-£7000000

• 3. Eligible & Contributory Calls

The BT Customer Commitment call prices associated with the Committed Call Spend amounts and Contract Periods are shown in the tables at the end of this section. The qualifying call types and other information relating to Eligible & Contributory Calls are shown in the following paragraphs:-

• (a)BT Customer Commitment call prices apply to PSTN and ISDN calls (including ISDN International 64k/bits data calls) for the following call types Local, National, Fixed to Mobile, International, International Mobile, ISDN International 64 k/bits data, BT Chargecard and Inmarsat Calls.
• (b)The international routes within BT Customer Commitment chargebands for IDD and International ISDN 64k/bits data calls are specified within this entry. These chargeband definitions are different to BT's standard chargeband definitions.
• 4. Non-Eligible & Contributory Calls
• (a)All other PSTN call spend (excluding VAT), ISDN call spend (excluding VAT) and BBV Call Spend (excluding VAT) is also included in the Total Contributory Call Spend for BT Customer Commitment, including quarterly rentals on Night Caller, Afternoon Caller, Evening Caller, Weekend Caller and Evening Caller Plus.
• (b)BT Mobile Spend will be included as Non-Eligible & Contributory Call Spend.
• (c)IDC Call Charges made using the International Direct Connect product;
• (d)All other calls not specified in 3. above will be charged at BT's standard published prices. BT Mobile Call Spend and BT Mobile Line Rental Spend will be charged at the BT Mobile prices specified in the Customer's BT Mobile Services or BT Business Mobile Services Contract.
• (e) BT IP Trunk - access and call spend.
• (f) BT SIP Trunk - call spend.

Note:

Where the Customer's calls and / or rental/access spend is included in another calls and / or line package, that call and rental spend will not contribute to the Customer's Total Contributory Spend.

• 5. Minimum Call Charge and Call Set-up charges

The minimum call charge for those calls charged at BT Customer Commitment option 1 prices is 5p (exc. VAT).With. For all other calls within thesethe optionsexception BT'ofs minimumcalls callto chargemobiles applies.(Table B1, B2 and B3), which attract a minimum call charge of 4p(Exc VAT.) For all other calls within these options BT's minimum call charge applies.

The minimum call charge for those calls charged at BT Customer Commitment option 3 prices is 2.8p( exc. VAT ).With. For all other calls within thesethe optionsexception BT'of calls to mobiless minimum(Table callB1, chargeB2 appliesand .B3), which attract a minimum call charge of 2p(Exc VAT.) For all other calls within these options BT's minimum call charge applies .

• 6. Exclusions

Total Contributory Call Spend does not include spend on: Inbound services; FeatureNet; FeatureNet Embark; private services; access connection, BT Mobile Direct, BT Mobile TalkTime, Broadband spend (with the exclusion of BBV Call Spend) and all rental charges except as shown in 3(a) & 3(b) above; system, network and apparatus products; PSTN/ISDN Call Allowances.