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Section 15:Miscellaneous

Part 11:Temporary Service


Subpart 1:Temporary Service

Pricing Information

Connection Charges

For all temporary PSTN, ISDN2e, Featurelines, Featureline Compact lines, ISDN30e channels and Private Circuits, standard connection charges apply as for permanent service plus any applicable Excess Construction charges, see Section 1 (Part 2 for PSTN exchange lines, Part 24 for ISDN30e, Part 26 for ISDN2e -Low Start option only, Part 20 for Featurelines and Featureline Compact) and Section 12 for Private Circuits. See Section 45 for Excess Construction.

Where temporary service is provided outside normal working hours, Timescale charges apply (Section 15, Part 8) Temporary service may be subject to excess construction charges (Section 45)

At an event or exhibition an engineering survey is required to visit and assess the site and provide a detailed quotation. This survey will be charged at the following rate, regardless of whether the quote is accepted or rejected:



Single payment charge per site

Exc VAT

Inc VAT

£

£

Charge for engineering survey

420.00

504.00

Timescale charges will also apply to the following:

  • Time spent in project co-ordination and planning by Openreach engineers.
  • Complex provision work carried out to place a temporary line at the location requested by the Customer where such work exceeds 2 hours of engineering time per line. Where multiple lines are provided, 2 hours will be allowed for each line and Timescale charges wil apply for any time over the total allowance. At major events with extensive complex provision , an average price per line will be derived from total costs and applied to each line ordered.
  • Time spent in recovering plant after an exhibition.
  • Where a standby engineer for possible fault repair or rearrangement is provided at a site (eg during an event or exhibition).

Customers can opt to have this work charged at special daily Timescale rates (exc VAT) for events and exhibitions as outlined below. If the customer does not opt for this pricing option, work will attract normal Timescale rates (Section15 Part 8)



Events & Exhibitions Daily Rate

Normal working day 8am-5pm (Mon-Fri)

Evenings and all day Saturdays

Sundays & Public Holidays

ExcVAT

IncVAT

ExcVAT

IncVAT

ExcVAT

IncVAT

£

£

£

£

£

£

Per 7 hour day

496.00

595.20

736.00

883.20

856.00

1027.20

Charge for additional hours (per hour)

92.00

110.40

145.50

174.60

234.00

280.80

If a Temporary Line (PSTN lines, ISDN2e lines, Featurelines and Featureline Compact lines only) is ordered at a short notice in relation to BT's normal provision timescales, then BT will endeavour to meet the customer's requirements, but cannot guarantee it. If the order is placed within five working days immediately prior to the first day that service is required, and service is made available by BT on that day, then the Short Notice Provision charge will be raised:



Charge per item

Exc VAT

Inc VAT

£

£

Short Notice Provision Charge

55.00

66.00

Rental Charges

A). For

  • All temporary lines other than PSTN, ISDN2e, Featureline and Featureline Compact.

The rental charge for each month or part month (e.g. 20 July to 19 August is one month) of Temporary service is a percentage of the annual rental for the specific line type. The percentage amount will be applied to the annual rental exclusive of VAT and VAT will be added to the final figure. The minimum charge will be one months rental.

PSTN, ISDN 2e, Featurelines or Featureline Compact & ISDN 30/30e channels, Analogue Private Circuits, Kilostream, KiloStream N (128 Kbit/s to 256 Kbit/s (inc.) only), NetStream 16 Megastream inc Dealerstream variants excluding MegaStream 1 Mbit/s and all circuits of 8 Mbit/s and above:





Temporary Service lines

Percentage of Permanent Service Annual Rental per month (or part month)

- first month or part thereof

25

- subsequent months or part

25

B). For

  • All temporary PSTN, ISDN2e, Featureline and Featureline Compact lines provided after July 1st 2007
Rentals charges will be as for permanent service for the type of line concerned. There will be no minimum term of service and termination charges applicable to permanent lines ceased within the first 12 months of service will not apply. However, there will be an additional connection charge for each temporary line as follows:



One Off Charge per line

Exc VAT

Inc VAT

£

£

Supplementary Connection Charge for temporary PSTN, ISDN2e, Featureline or Featureline Compact

159.00

190.80

BT Calling Features and Digital Select Services can be taken on Temporary Service exchange lines, ISDN2e lines and ISDN30e channels. Additional Services can be taken on Temporary Service FeatureLines. The rentals for these additional services apply as fore the line rentals.

PSTN lines, ISDN2e lines, Featureline and Featureline Compact lines required as Temporary Service lines must be taken with TotalCare at standard charges (See Section 14 Part 1). TotalCare guarantees that BT will respond to a fault reported on the line within a given time interval. TotalCare must be taken for the whole period of service of the temporary line, or for a minimum of 3 months if the line is required for more than 3 months.

Customers who require extra cover (for example at an event) may request for an engineer to be on standby at the Customer's premises. At events where the organiser requests an engineer on standby for possible fault repair, the total timescale charge will be shared over all lines ordered. Standby engineers are charged at normal Timescale charges (Please see Part 8 of this Section) or at the special events and exhibitions daily rates outlined in this section.

Additionally, any miscellaneous charges which BT incurs will be passed onto the customer at cost, including such items as materials and expenses.

When ordering Temporary service, the standard product code for the type of line required. For Type A situations only a `T' for Totalcare should always be placed in the box for service care maintenance.