Where the Broadband Voice Telephone Adapter is provided with Business Broadband Voice it is included for the charge set out below, subject to the Minimum Period being increased from 3 months to 12 months and subject to BT's Conditions of Sale.

Information relating to IP Phones is available here : in subpart 1 point 2, IP Phone under Additional Information Including Restrictions.

1.Customers taking Broadband Voice or Hosted VoIP can purchase a Falcon IP phone as an outright sale. TheIP chargePhone will apply from 15thBT as November 2010 andan outrightis salespecified in the table below. The BT'charge iss standardspecified Conditionsin ofthe Saletable applybelow. BT's standard Conditions of Sale apply.

One off Payment

* The charge applies from the 15th November 2010. Not available for new supply from 18th November 2013 unless otherwise agreed by BT.

Where the Falcon IP Phone has been purchased as an outright sale, it is covered by a 12 months warranty. If a fault occurs with the phone and it is one which is covered by the warranty, the Customer will be required to return the phone to BT within 14 days of receiving a replacement. If the phone is not received by BT within 14 days, the Customer will be charged the one-off payment charge specified above. A replacement phone may be a different make and / or model from that previously supplied.

2. Customers taking the Business Broadband Voice with Free/ Inclusive UK calls - 2 year contract with IP Phone are supplied with an IP Phone as part of the rental package. The make and model will be as determined by BT at BT'a Falcon IP phone ass partsole of the rental packagediscretion.

2.1 Warranty for Falcon IP Phone (rental package)

(a). If, for a period of 24 months from delivery, BT is notified of a fault in the phone which is due to faulty design, manufacture or materials, or the negligence of BT, BT will where necessary by arrangement with the Customer, replace or (at its option) repair the faulty part free of charge provided that:

(i) the phone has been properly kept, used and maintained in accordance with the manufacturer's or BT's instructions, if any, and has not been modified except with BT's written consent; or

(ii) the fault is not due to accidental or wilful damage; interference with or maintenance of the phone by persons other than BT.

(b). ThisA warrantyreplacement doesphone notmay coverbe fair wear and tear. a different make and / or model from that previously supplied.

(c(b). The This Customerwarranty willdoes benot requiredcover tofair returnwear and teara faulty phone . to BT with 14 days on receiving replacement. If the faulty phone is not received by BT within 14 days, BT will charge the Customer at the rate specified in section one off payment details as above

(d(c). If The the Customer reportswill bea requiredfault andto returnBT finds there is none or that the Customer has caused the fault, BT may apply a charge. faulty phone to BT with 14 days on receiving replacement. If the faulty phone is not received by BT within 14 days, BT will charge the Customer at the rate specified in section one off payment details as above

(e(d). Except If where the Customer reliesreports on BT's written advice, it is the Customer's responsibility to satisfy itself as to the suitabilitya offault andthe phoneBT forfinds itsthere needs. is none or that the Customer has caused the fault, BT may apply a charge.

(f(e). BT Except doeswhere notthe warrantCustomer thatrelies anyon softwareBT' will be free of all faults or that its uses willwritten beadvice uninterrupted, butit BTis willthe remedyCustomer' those defects which significantly impair performance within a reasonables time responsibility to satisfy itself as to the suitability of the phone for its needs.

(f). BT does not warrant that any software will be free of all faults or that its use will be uninterrupted, but BT will remedy those defects which significantly impair performance within a reasonable time

2.2 Title in the IP Falcon IP Phone passes to the Customer at the end of the Minimum Period (2 years)

3. The maximum number of Falcon IP phonesPhones per Broadband Voice line is two