Between 20th November 2007 and 19th November 2008 inclusive, Business Customers committing to a Committed Call Spend within the tiers set out below will be able to apply for reduced Fixed to Mobile call rates (subject to minimum call charge below) and competitive Local and National Geographic, Day, Evening and Weekend call rates along with a zero Minimum Call Charge.

In order to qualify for the Special Offer the Customer must:

1) Register for the Offer by completing Section 1 of The BT Customer Commitment (Special Offer 21) application form (The Application form), which must be returned to BT on or before 19th November 2008 (the Application Form can be obtained from the Customer’s Account Manager); and

2) Enter into a new BT Customer Commitment Contract (selecting Option 3) and commit to a Committed Call Spend within the tiers detailed below; and

3) Following (or in conjunction with) registration, apply for a draft Inventory via their Account Manager. BT will then produce and return to the Customer a draft Inventory for checking; and

4) Complete and sign Section 2 of the Application Form, which must be returned with the Inventory to BT on or before the 19th November 2008 . Section 2 should only be completed once the Customer is satisfied the Inventory is correct.

Note: Customers moving from an existing Contract will be subject to any existing Terms and Conditions regarding migration and reconciliation/reward applicable to that Contract.

Special Offer rates

1) The Special Offer rates will apply for the first 12 months of the Contract Period commencing on the Operational Service Date and will continue thereafter until either the Customer's BT Customer Commitment Contract is terminated or BT varies the rates in accordance with the variation clause in the BT Customer Commitment terms and conditions.

2) At the end of this first 12 months of the Contract Period:

(a) the Special Offer rates will roll over for a further 12 month period (unless the contract is terminated in accordance with the Customer Commitment terms and conditions); and

(b) the Customer may revise the Committed Call Spend to move to another tier within those detailed below and this revised Committed Call Spend will apply to the further 12 month period.

Nothing in this special offer amends the reconciliation rules set out in the BT Customer Commitment terms and conditions which continue to apply.

3) the tiers within which the Committed Spend must lie are:

£100000.00, £200000.00, £250000.00, £400000.00, £700000.00, £1000000.00, £1600000.00, £3500000.00, £7000000.00

4) the Special Offer Rates are as follows :

* Includes calls to FM1, 3, 4, 5, 7, 8 and 9 only

1.Includes calls charged at g21 rate in Section 2 Part 10 and g21 calls shown as 11 under Categorisation for Customer Options in Section 2 Part 11

The charges for all other call types are specified in the Price List, Section 56Part 7 , `BT Customer Commitment'. These will be dependent upon the Committed Call Spend and Contract Period as stated on The Application Form.

All other charges will apply as set out in the Price List (Section56 Part7 BT Customer Commitment) for the appropriate Committed Call Spend tier selected.

Exclusions:

Customers taking this Special Offer are not eligible for the BT Dual Discount Scheme.

Reconciliation

If the Customer does not meet the Committed Call Spend (or any revised Committed Call Spend) as specified on The Application Form, the following Reconciliation rules apply:

The lower of:

a) 20%%of the difference between the Adjusted Committed Call Spend and the Total Contributory Call Spend; or

b) A £25.00(Exc VAT) administration fee per line, plus, for all the minutes used between the Operational Service Date and Spend Measurement Date, the sum of the total of the difference between the pence per minute call rates charged at the Committed Call Spend as specified on The Application Form and the BT Customer Commitment standard pence per minute call rates that apply to the spend band that the actual Total Contributory Call Spend falls in.

Terms and Conditions

The Conditions for BT Customer Commitment apply to this Special Offer in addition to those terms set out in this notice.

BT reserves the right to withdraw or amend this offer at any time.

British Telecommunications plc

15 November 2007