Please see Special Notice

BT Exchange Line Credit Scheme is a rental pricing scheme for business Customers. Under the Exchange Line Credit Scheme the Customer commits to an Annual Rental Spend on its eligible BT PSTN business lines and will receive a credit for those lines, which will be applied against a bill account to be nominated by the Customer. The Customer will receive credits at the level appropriate to that Annual Rental Spend taking into account the Contract Period Rental Spend. The Contract Period applicable to the scheme is 12 months.

The terms applicable to this scheme are the Conditions for BT Exchange Line Credit Scheme (`the Conditions').

Rollover Contracts

Customer who commit to an Annual Rental Spend of ?5000.00 or more and have 11 or more employees

These are contracts which will rollover to a Subsequent Contract Period (to which the Annual Rental Spend will apply) upon expiry of a Contract Period or Subsequent Contract Period unless the Customer ends the Contract between the sixth day before the end of a Contract Period or Subsequent Contract Period and the 28th day after the end of a Contract Period or a Subsequent Contract Period.

Non Rollover Contracts with an Annual Rental Spend of ?5000.00 or more will

Customers(a) not whobe commitavailable tofor annew Annualsupply Rentalwith Spendeffect of from 30 September 2012 [Price] or less

These(b) be arewithdrawn contractsfrom whichsupply willbetween not1 rolloverOctober to2012 and 30 September 2013 asa Subsequent Contract Period at the end of the Contract Period. follows:

AtFor theexisting endcustomers of ?the Contract Period:

Ona. BT will measure the Annualnext Rental Spend andMeasurement applyDate reconciliationfrom charges1 asOctober appropriate.2012

b. Thereafter(a) BT the following will apply:measure the Annual Rental Spend and apply reconciliation charges as appropriate;

(bi) the Contractthe contract will continuenot untilroll terminatedover byfor either party as detailed in the Conditions anda further Minimum Period;

ii(c) no theSubsequentfurther Contractrental Period,credits Annualwill Rentalbe Spendapplied and reconciliationstandard chargesline rentalwill norates longerwill apply.be charged thereafter; and

Contracts(d) the withCustomer?s contractan Annualfor RentalExchange SpendLine of Credit Scheme will terminate [Price] or less

(a) are not available for new supply with effect from 1 January 2012 andNon Rollover Contracts

(b) willCustomers bewho withdrawncommit fromto supply on 31 August 2012 andan theAnnual followingRental willSpend applyof from that date:£4999.99 or less

Thesei) Noare furthercontracts rentalwhich credits will benot paidrollover andto standard line rental rates will apply; anda Subsequent Contract Period at the end of the Contract Period.

ii)At the Customer'send contractof forthe ExchangeContract Line Credit Scheme Period:will terminate on 31 August 2012.

a. BT will measure the Annual Rental Spend and apply reconciliation charges as appropriate.

b. Thereafter the following will apply:

i) the contract will continue until terminated by either party as detailed in the Conditions and

ii) theSubsequent Contract Period, Annual Rental Spend and reconciliation charges will no longer apply.

Contracts with an Annual Rental Spend of £4999.99 or less

(a) are not available for new supply with effect from 1 January 2012 and

(b) will be withdrawn from supply on 31 August 2012 and the following will apply from that date:

i) No further rental credits will be paid and standard line rental rates will apply; and

ii) the Customer's contract for Exchange Line Credit Scheme will terminate on 31 August 2012.

Reconciliation charge - Customers should note the reconciliation rules below, which apply if the Annual Rental Spend is not achieved.