BT Commitment is a portfolio of products including BT Customer Commitment and BT Business Plan (CR).

BT Customer Commitment is a pricing package for Business Telephony Customers. For specified call types the prices charged are dependent on the Customer's Committed Call Spend and Option selected, and may upon request include specifiedthe Customer's subsidiaries. (aCustomers holdingapplying offor [Price] BT or more) of the Customer. Customers applying for BT Customer Commitment must proveprovide the eligible Inventory and details of any of itsit's Subsidiaries to be included in the package, and inform BT of any changes throughout the duration of the ContractMinimum Period.

Reconcilation charges may apply if Customers do not achieve their Adjusted Committed Call Spend.

Rollover Contracts

BT Customer Commitment is a rollover contract which will rollover to a new Minimum Period of 12 months (to which the Committed Call Spend will apply) upon expiry of a Minimum Period unless the Customer ends the Contract between the sixth day before the end of a Minimum Period and the 28th day after the end of a Minimum Period.

Contract renewal - unless BT is notified by the Customer at the end of the Contract Period, the Contract will continue in accordance with the terms of the original Contract, i.e. at the same Committed Call Spend and Contract Period.

Customers should note conditions (6) and (7) below, which explain the circumstances that would lead to a reconciliation charge being raised if the Committed Call Spend is not achieved.