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Section 56:Business Customer Options

Part 7:BT Commitment - BT Customer Commitment


Subpart 1:BT Commitment - BT Customer Commitment

Additional Information

At the request of the holding company the wholly owned subsidiary requires BT to disclose information to the holding company relating to the operation of the scheme.

Definition of Site:

A Site means:

- a single set of premises; or

- different sets of premises where none of the sets of premises in question is more than 200 metres in lateral distance from any other.

A single set of premises excludes the public highway and means:

- premises whose boundaries touch and which are owned or occupied by a single person.

The lines to which site-based discounts apply must be rented from BT by the customer or the customer's wholly owned subsidiaries.

Other additional benefits include:

Network Call Performance reports*. See Section 2Part 20

*Please note that this feature is not available on all lines. Further information can be found by contacting 0800 328 2006 or emailing the helpdesk at ncphelpdesk@bt.com.