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Section 1:Exchange Lines

Part 26:BT ISDN 2, ISDN 2e (ETSI) (Integrated Services Digital Network), ISDN2 DASS2 has been withdrawn from New Supply with Effect From 10 April 2006). (ISDNConnect was retired on 28th September 2007. Business Highway was retired 31st July 2008 and Home Highway was retired on 28th February 2007 please see Section 1 Part 34 Subpart 2 for further information)


Subpart 1:BT ISDN 2, ISDN 2E, Access Charges Connection and Rental

THE ISDN 2, ISDN 2e AND HIGHWAY SERVICE CONSISTS OF ONE LINE WITH TWO CHANNELS.

SINGLE CHANNELS ARE NOT AVAILABLE.

The ISDN 2/Highway service consists of two channels. However, because each channel attracts a separate CSS ID Code, they are listed below individually. ON NO ACCOUNT CAN A CUSTOMER BE ALLOWED TO HAVE ONE CHANNEL ONLY,

ISDN2 (DASS2) AND BUSINESS HIGHWAY PRODUCT RETIREMENT NOTICE

ISDN2 (DASS2) and Business Highway are being completely retired in 2008. In most areas this is expected to take place on March 31st 2008, but in some parts of the country this may be at an earlier date.

Service withdrawn from 31 March 2008. Service Removal Programme in Operation.

Customers affected by an earlier retirement date will be notified in advance. On retirement, telephony services and features of ISDN2 (DASS2) and Business Highway will no longer be available to existing Customers. Rental and any other related charges will no longer be applied. (This note will be updated with any change to the retirement dates should this arise)

From August 18th 2006, Customers terminating their ISDN2 (DASS2) and/or Business Highway Contracts within the Minimum Period will not be liable to pay early termination charges. This applies to 1 year as well as to 3 and 5 year long term Contracts.

See Subpart titled `BT ISDN 2E Upgrade from ISDN2' later in this Part for charges that apply to Customers converting from ISDN2 to ISDN2e and/or from Business Highway to ISDN2e.

ISDN2 Call Plan Plus Product Withdrawal

ISDN2 Call Plan Plus is being withdrawn on 3rd August 2009. On withdrawal, telephony services and features of ISDN2 Call Plan Plus will no longer be available to any Customer. Rental and any other related charges will no longer be applied.

Home Highway Product Retirement Notice

Please see Special Notice07/07 Home Highway - Special Conversion Offer

Home Highway was withdrawn from 28th February 2007,

Customers affected by an earlier retirement date will be notified in advance. On retirement, telephony and features of Home Highway will no longer be available to existing Customers. Rental and any other related charges will no longer be applied.

Permanent Service

The BT Highway service is presented to the customer via Network Termination Equipment box (the NTE) This is the end-point of the BT service - any wiring/cabling provided in conjunction with the service, beyond the NTE, is the property of the customer and is not the responsibility of BT. It is not covered by any warranty or guarantee or otherwise implied.

Charges for infrastructure over and above standard requirements are given in Section 45 Part 1 These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items.

If service is required at a Non-Served premises. See Section Part 5

This service is not available on PSTN split line voice service.

Home Highway (Home Highway Was Withdrawn with Effect From 28 February 2007)





Per Line-2 channels (m) (Minimum term 1 year)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

Home Highway (Home Highway was withdrawn with effect from 28 February 2007)

-BT Together Option 1

127.65

153.19

63.82

76.59

-BT Together Option 2

127.65

153.19

63.82

76.59

-BT Together Option 3

127.65

153.19

63.82

76.59

THE ISDN 2, ISDN 2e AND HIGHWAY SERVICE CONSISTS OF ONE LINE WITH TWO CHANNELS.

SINGLE CHANNELS ARE NOT AVAILABLE.



Home Highway

Per Line-2 channels (m) (Minimum term 1 year)

Rental (l)

On first lines - where payment is by Monthly Payment Plan or Direct Debit

Rental (l) where payment is by other means

Rental (l)

On additional lines - where payment is by Monthly Payment Plan or Direct Debit

Rental (l) On additional lines - where payment is by other means

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£(pq)

£(pq)

£(pq)

£(pq)

£(pq)

£(pq)

£(pq)

£(pq)

£(pq)

£(pq)

-BT Together Option 1

67.65

81.19

70.21

84.26

66.38

79.66

68.93

82.72

0.00

0.00

-BT Together Option 2

81.70

98.05

84.25

101.10

81.70

98.05

84.25

101.10

0.00

0.00

-BT Together Option 3

122.55

147.06

125.10

150.12

122.55

147.06

125.10

150.12

0.00

0.00

-With Inclusive Call Allowance

67.65

81.19

70.21

84.26

66.38

79.66

68.93

82.72

12.766

15.32(ap)

-BT Together - Local Calls Option

74.04

88.85

76.59

91.91

74.04

88.85

76.59

91.91

0.00

0.00(ap)

-BT Working Together (an)

94.46

113.36

97.02

116.43

94.46

113.36

97.02

116.43

30.639

36.77(ap)

-BT Working Together - Talk

94.46

113.36

97.02

116.43

94.46

113.36

97.02

116.43

14.937

17.93(ap)

THE ISDN 2, ISDN 2e AND HIGHWAY SERVICE CONSISTS OF ONE LINE WITH TWO CHANNELS.

SINGLE CHANNELS ARE NOT AVAILABLE.

Monthly Payment Plan and Direct Debit Payment Methods

Customers opting for Monthly Payment Plan or Direct Debit as a means of payment will have to settle their outstanding bill at the time of changing their payment method in order to receive a reduced rental. If the outstanding bill is not settled at this time, the reduced rental will be given after the standard bill roll-in period has elapsed.

Business Highway (Business Highway Has Been Withdrawn From New Supply with Effect From 10 April 2006) (k)





Per Line-2 channels (m) (Minimum term 1 year)

Connection Charge (ah)

Conversion

Charge

(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

Business Highway has been withdrawn from new supply with effect from 10 April 2006

.

.

.

.

.

.

.

.

-Low Start

(as)

(as)

(as)

(as)

102.30

122.76

0.00

0.00

-Start Up

(as)

(as)

(as)

(as)

156.20

187.44

60.00

72.00

-Call Plan

(as)

(as)

(as)

(as)

214.50

257.40

120.00

144.00

-BT Working Together (an)

(as)

(as)

(as)

(as)

159.70

191.64

60.00

72.00

Business Highway with FeatureLine functionality: FeatureLine functionality can also be delivered over either one or both PSTN ports of Business Highway and is charged as a service option in addition to existing Business Highway packages, see Part 20 page of this section.

Isdn2/2e (Isdn2 DASS2 Has Been Withdrawn From New Supply with Effect From 10 April 2006)





Per ISDN2e Line (x) - 2 channels Minimum Term 1 year

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

ISDN2 DASS2 has been withdrawn from new supply with effect from 10 April 2006

.

.

.

.

.

.

.

.

Options (j)(k)(m)

.

.

.

.

.

.

.

.

-Low Start

320.00

384.00

270.00

324.00

122.58

147.10

0.00

0.00

-Start Up

320.00

384.00

270.00

324.00

187.14

224.57

60.00

72.00

-Call Plan (u)

320.00

384.00

270.00

324.00

257.04

308.45

120.00

144.00

-Call PlanPlus (u)

Not available for new supply

663.62

796.35

523.75

628.50

-BT Working Together (ISDN 2e only) (an)

(ao)

(ao)

(ao)

(ao)

160.73

192.88

60.00

72.00

Minimum Term 3 Years.





Per ISDN2e Line (x) - 2 channels (Minimum Term 3 year, except where stated)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

320.00

384.00

270.00

324.00

116.40

139.69

0.00

0.00

-Start Up

320.00

384.00

270.00

324.00

177.78

213.34

60.00

72.00

-Call Plan (u)

320.00

384.00

270.00

324.00

244.20

293.04

120.00

144.00

Minimum Term 5 Years.





Per ISDN2e Line (x) - 2 channels (Minimum Term 5 year, except where stated)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

320.00

384.00

270.00

324.00

110.28

132.34

0.00

0.00

-Start Up

320.00

384.00

270.00

324.00

168.36

202.04

60.00

72.00

-Call Plan (u)

320.00

384.00

270.00

324.00

231.36

277.64

120.00

144.00

Where the ISDN2e line is taken with or added to BT Business Plan , BT Business Plan (CR), Customer Commitment, Premier Value, BT Business OnePlan, BT Business Complete (excluding ISDN 2e Contracts with a 12 month Minimum Period), BT Business Reward or BT Business Flex ( not including Business Plan Lite).

Minimum Term 1 Year





Per ISDN2e Line (x) - 2 channels (Minimum Term 1 year, except where stated)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

320.00

384.00

220.00

264.00

122.58

147.10

0.00

0.00

-Start Up

320.00

384.00

220.00

264.00

187.14

224.57

60.00

72.00

-Call Plan (u)

320.00

384.00

220.00

264.00

257.04

308.45

120.00

144.00

Minimum Term 3 Years.





Per ISDN2e Line (x) - 2 channels (Minimum Term 3 year, except where stated)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

160.00

192.00

150.00

180.00

116.40

139.69

0.00

0.00

-Start Up

160.00

192.00

150.00

180.00

177.78

213.34

60.00

72.00

-Call Plan (u)

160.00

192.00

150.00

180.00

244.20

293.04

120.00

144.00

Minimum Term 5 Years.





Per ISDN2e Line (x) - 2 channels (Minimum Term 5 year, except where stated)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

0.00

0.00

0.00

0.00

110.28

132.34

0.00

0.00

-Start Up

0.00

0.00

0.00

0.00

168.36

202.04

60.00

72.00

-Call Plan (u)

0.00

0.00

0.00

0.00

231.36

277.64

120.00

144.00





Per ISDN2 (DASS2) Line (x) - 2 channels (Minimum Term 1 year, except where stated)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

ISDN2 DASS2 has been withdrawn from new supply with effect from 10 April 2006

.

.

.

.

.

.

.

.

Options (j)(k)(m)

.

.

.

.

.

.

.

.

-Low Start

(as)

(as)

(as)

(as)

102.30

122.76

0.00

0.00

-Start Up

(as)

(as)

(as)

(as)

156.20

187.44

60.00

72.00

-Call Plan (u)

(as)

(as)

(as)

(as)

214.50

257.40

120.00

144.00

-BT Working Together (ISDN 2e only) (an)

(ao)

(ao)

(ao)

(ao)

159.70

191.64

60.00

72.00

Residential customers who take any of the above options are considered to be paying Business tariffs and any calls over such lines will be priced at the business rate.

Monthly Payment Plan and Direct Debit Payment Methods

Customers opting for Monthly Payment Plan or Direct Debit as a means of payment will have to settle their outstanding bill at the time of changing their payment method in order to receive a reduced rental. If the outstanding bill is not settled at this time, the reduced rental will be given after the standard bill roll-in period has elapsed.

Business Highway (Business Highway Has Been Withdrawn From New Supply with Effect From 10 April 2006) (k)



Per Line-2 channels (m) (Minimum term 1 year)

Connection Charge (ah)

Conversion Charge (ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£ (pq)

£(pq)

£ (pq)

£ (pq)

Business Highway has been withdrawn from new supply with effect from 10 April 2006

-Low Start

(as)

(as)

(as)

(as)

102.30

122.76

0.00

0.00

-Start Up

(as)

(as)

(as)

(as)

156.20

187.44

60.00

72.00

-Call Plan

(as)

(as)

(as)

(as)

214.50

257.40

120.00

144.00

-BT Working Together (an)

(as)

(as)

(as)

(as)

159.70

191.64

60.00

72.00

Business Highway with FeatureLine functionality: FeatureLine functionality can also be delivered over either one or both PSTN ports of Business Highway and is charged as a service option in addition to existing Business Highway packages, see Part 20:page of this section.

Isdn2/2e (Isdn2 DASS2 Has Been Withdrawn From New Supply with Effect From 10 April 2006)



Per ISDN2e Line (x) - 2 channels Minimum Term 1 year

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

ISDN2 DASS2 has been withdrawn from new supply with effect from 10 April 2006

.

.

.

.

.

.

.

.

Options (j)(k)(m)

.

.

.

.

.

.

.

.

-Low Start

320.00

384.00

270.00

324.00

122.58

147.10

0.00

0.00

-Start Up

320.00

384.00

270.00

324.00

187.14

224.57

60.00

72.00

-Call Plan (u)

320.00

384.00

270.00

324.00

257.04

308.45

120.00

144.00

-Call PlanPlus (u)

Not available for new supply

663.72

796.47

523.75

628.50

-BT Working Together (ISDN 2e only) (an)

(ao)

(ao)

(ao)

(ao)

160.73

192.88

60.00

72.00

Minimum Term 3 Years.



Per ISDN2e Line (x) - 2 channels (Minimum Term 3 year, except where stated)

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

320.00

384.00

270.00

324.00

116.40

139.69

0.00

0.00

-Start Up

320.00

384.00

270.00

324.00

177.78

213.34

60.00

72.00

-Call Plan (u)

320.00

384.00

270.00

324.00

244.20

293.04

120.00

144.00

Minimum Term 5 Years.



Per ISDN2e Line (x) - 2 channels (Minimum Term 5 year, except where stated)

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

320.00

384.00

270.00

324.00

110.28

132.34

0.00

0.00

-Start Up

320.00

384.00

270.00

324.00

168.36

202.04

60.00

72.00

-Call Plan (u)

320.00

384.00

270.00

324.00

231.36

277.64

120.00

144.00

Where the ISDN2e line is taken with or added to BT Business Plan , BT Business Plan (CR), Customer Commitment, Premier Value, BT Business OnePlan, BT Business Complete (excluding ISDN 2e Contracts with a 12 month Minimum Period), BT Business Reward or BT Business Flex ( not including Business Plan Lite).

Minimum Term 1 Year.



Per ISDN2e Line (x) - 2 channels (Minimum Term 1 year, except where stated)

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

320.00

384.00

220.00

264.00

122.58

147.10

0.00

0.00

-Start Up

320.00

384.00

220.00

264.00

187.14

224.57

60.00

72.00

-Call Plan (u)

320.00

384.00

220.00

264.00

257.04

308.45

120.00

144.00

Minimum Term 3 Years.



Per ISDN2e Line (x) - 2 channels (Minimum Term 3 year, except where stated)

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

160.00

192.00

150.00

180.00

116.40

139.69

0.00

0.00

-Start Up

160.00

192.00

150.00

180.00

177.78

213.34

60.00

72.00

-Call Plan (u)

160.00

192.00

150.00

180.00

244.20

293.04

120.00

144.00

Minimum Term 5 Years.



Per ISDN2e Line (x) - 2 channels (Minimum Term 5 year, except where stated)

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

-Low Start

0.00

0.00

0.00

0.00

110.28

132.34

0.00

0.00

-Start Up

0.00

0.00

0.00

0.00

168.36

202.04

60.00

72.00

-Call Plan (u)

0.00

0.00

0.00

0.00

231.36

277.64

120.00

144.00



Per ISDN2 (DASS2) Line (x) - 2 channels (Minimum Term 1 year, except where stated)

Connection Charge(ah)

Conversion Charge(ac)(ah)

Rental (l)

Inclusive Call Allowance (ad)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

£(pq)

£(pq)

£(pq)

£(pq)

ISDN2 DASS2 has been withdrawn from new supply with effect from 10 April 2006

.

.

.

.

Options (j)(k)(m)

.

.

.

.

.

.

.

-Low Start

(as)

(as)

(as)

(as)

102.30

122.76

0.00

0.00

-Start Up

(as)

(as)

(as)

(as)

156.20

187.44

60.00

72.00

-Call Plan (u)

(as)

(as)

(as)

(as)

214.50

257.40

120.00

144.00

-BT Working Together (ISDN 2e only) (an)

(ao)

(ao)

(ao)

(ao)

159.70

191.64

60.00

72.00

Residential customers who take any of the above options are considered to be paying Business tariffs and any calls over such lines will be priced at the business rate.