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Section 40:International Operator Calls

Part 4:Special Assistance International Operator Call Charges

Subpart 1:International Operator Call Charges

This Section contains charges for calls through the 198 Special Assistance International Operator Service to overseas countries, Inmarsat services, Global Mobile Satellite Systems and Marine Satellite systems. It does not include calls from Northern Ireland to the Republic of Ireland, which are listed in Section 39

Customers (e.g Disabled Customer who cannot dial or have difficulty dialling their own calls and need assistance) may use the BT Special Assistance Operator to connect calls to many destinations. Operator Controlled call charges for such customers are different from those calls made via the 155 Operator Service.

There is no charge for making a call to the 198 Operator. Charges only apply when the services described in this Section are requested.

Customers who connect to International Directory Enquiries (DQ) via the 198 Special Assistance Operator will be charged as though they had made the call direct to DQ.

Charges for calls made through the Special Assistance Operator service are shown in this Part.

Eligibility

The 198 Special Assistance Operator is for Disabled Customers who cannot dial or have difficulty dialling their own calls.

The charges below apply to calls from BT lines.

Pricing Information

Calls From Ordinary Residential and Business Lines

Non-Payphone call charges are for each minute or part of a minute with the exception of calls to the Iridium and Thuraya services where the minimum fee is £1.47 (exc. VAT).

Payphone Charges for Calls to the Republic of Ireland (Except From Northern Ireland)

Payphone call charges are for each 183.9 seconds period or part of 183.9 seconds. The minimum charge is for 183.9 seconds.

Payphone Charges for International Destinations (Except Republic of Ireland)

Payphone calls charges are for each 61.3 seconds or part of 61.3 seconds.

For an explanation of which countries are covered by each Charge Band, see Section 2 Part 8 of the BT Price List.

International Calls From Ordinary Residential and Business Lines





Charge Bands

Price in pence per minute or part thereof

daytime

Mon-Fri

6am-6pm

evenings & night-time

Mon-Fri

before

6am and after 6pm

weekend

All day

Sat and Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

IR

19.32

22.218

16.80

19.320

15.12

17.388

1

30.000

34.500

25.000

28.750

22.000

25.300

1a

24.000

27.600

23.000

26.450

19.740

22.701

2

33.000

37.950

29.000

33.350

28.000

32.200

3

57.000

65.550

49.000

56.350

46.000

52.900

4

20.000

23.000

19.000

21.850

18.000

20.700

5

66.000

75.900

56.000

64.400

53.000

60.950

6

42.000

48.300

36.000

41.400

33.180

38.157

7

50.000

57.500

47.000

54.050

45.000

51.750

8

87.000

100.050

69.000

79.350

64.000

73.600

8a

68.000

78.200

62.000

71.300

57.000

65.550

9

108.000

124.200

92.000

105.800

84.000

96.600

10

112.000

128.800

94.000

108.100

84.000

96.600

11

66.000

75.900

62.000

71.300

59.000

67.850

12

113.000

129.950

108.000

124.200

84.000

96.600

13

115.000

132.250

110.000

126.500

102.000

117.300

14

92.000

105.800

87.000

100.050

82.000

94.300

15

89.000

102.350

84.000

96.600

76.000

87.400

16

102.000

117.300

97.000

111.550

84.000

96.600

17

170.000

195.500

166.000

190.900

162.000

186.300

18

149.00

171.350

145.00

166.750

140.00

161.000

International Call Charges to Mobile Telephones and other Special and Higher Rate Services

International calls to some mobile telephones and other special and higher rate services will be charged at 21.27p (ex VAT)/ 24.46p(inc VAT) per minute more than the equivalent International call to fixed telephones. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Calls to Inmarsat Services From Ordinary Residential and Business Lines





TYPE OF CALL

Price in pence per minute

At all times

Exc VAT

Inc VAT

p

p

B-Sat (incl. BGAN)

323.000

371.925

M-Sat

336.000

386.600

Mobiq (Mini-M) / M4 Voice

220.000

253.500

Skyphone

485.000

557.875

Navitas Telecom Marine Satellite System



TYPE OF CALL

Charges per minute

At all times

ExcVAT

IncVAT

£

£

Navitas Telecom Marine Satellite System

76.595

88.09

European Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Emsat

185.220

213.370

Iridium Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Iridium

300.000

345.000

Thuraya Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Thuraya

300.000

345.000

Republic of Ireland (Except Calls From Northern Ireland) From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





TYPE OF CALL

Charge in pence for each 183.9 seconds or part

daytime

Mon-Fri

6am-6pm

evenings & night-time

Mon-Fri before

6am & after 6pm

weekend

All Day

Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR-Calls to Republic of Ireland from UK (except Northern Ireland)

200.000

230

147.830

170

147.830

170

International Calls From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





Charge Bands

Charge per 61.3 seconds or part

daytime

Mon-Fri

6am-6pm

evenings & night-time Mon-Fri

before

6am & after 6pm

weekend

All Day

Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

1

69.565

80

60.869

70

60.869

70

1a

60.869

70

60.869

70

60.869

70

2

69.565

80

69.565

80

69.565

80

3

86.956

100

86.956

100

86.956

100

4

69.565

80

69.565

80

69.565

80

5

139.130

160

121.739

140

121.739

140

6

95.562

110

95.562

110

95.562

110

7

95.562

110

95.562

110

95.562

110

8

191.304

220

156.521

180

156.521

180

8a

243.478

280

208.695

240

208.695

240

9

243.478

280

208.695

240

208.695

240

10

243.478

280

208.695

240

208.695

240

11

130.435

150

130.435

150

130.44

150

12

252.174

290

252.174

290

252.174

290

13

252.174

290

252.174

290

252.174

290

14

252.174

290

252.174

290

252.174

290

15

243.478

280

208.695

240

208.695

240

16

252.174

290

252.174

290

252.174

290

17

252.174

290

252.174

290

252.174

290

18

252.174

290

252.174

290

252.174

290

Conditions

BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate apply.

Additional Information

The call charge is rounded up to half of a wholepenny. penny.The Thetimed timedduration durationof ofa calla callincludes includesthe thetime timeelement elementfor forsetting settingup upand anddisconnecting disconnectingthe call on the callBT on the BT network.

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