BT Price List

Section 1:Exchange Lines

Part 20:Featureline & Embark

Subpart 1:Featureline and Featureline Compact

Pricing Information

Featureline Compact Connection Charges

Connection, Conversion and Takeover Charges	Charge
	Exc VAT	Inc VAT
	£	£
Conversions
Conversion from a business PSTN line to a Featureline Compact line, per line	15.00	18.00
Conversion from an auxiliary business PSTN lines to an auxiliary Featureline Compact line, per line	15.00	18.00
Conversion from Featureline to a Featureline Compact line, per line	15.00	18.00
Conversion from an auxiliary Featureline to auxiliary Featureline Compact line, per line	15.00	18.00
Conversion from Featureline or business PSTN lines to Featureline Compact (and auxiliary lines) when taken on a long term contract with a 3 or 5 year Minimum Period	0.00	0.00
Connection of New Lines
Additional or new Featureline Compact lines, per line taken on a Contract with a 1 year Minimum Period	130.00	156.00
Additional or new Featureline Compact lines, per line taken on a Contract with a 1 year Minimum Period - taken with BT Business Plan( customer based only), BT Business One Plan, BT Business Reward or BT Business Flex	130.00	156.00
Additional or new Auxiliary Featureline Compact lines, per line taken on a Contract with a 1 year Minimum Period	130.00	156.00
Additional or new Auxiliary Featureline Compact lines, per line taken on a Contract with a 1 year Minimum Period - taken with BT Business Plan( customer based only), BT Business One Plan, BT Business Reward, BT Business Flex or BT Business Call Essentials	130.00	156.00
Additional or new Featureline Compact lines, per line taken on a Contract with a 3 year Minimum Period	130.00	156.00
Additional or new Featureline Compact lines, per line taken on a Contract with a 3 year Minimum Period - taken with BT Business Plan( customer based only), BT Business One Plan, BT Business Complete, BT Business Reward or BT Business Flex	65.00	78.00
Additional or new Auxiliary Featureline Compact lines, per line taken on a Contract with a 3 year Minimum Period	130.00	156.00
Additional or new Auxiliary Featureline Compact lines, per line taken on a Contract with a 3 year Minimum Period - taken with BT Business Plan( customer based only), BT Business One Plan, BT Business Complete, BT Business Reward, BT Business Flex or BT Business Call Essentials	65.00	78.00
Additional or new Featureline Compact lines, per line taken on a Contract with a 5 year Minimum Period	130.00	156.00
Additional or new Featureline Compact lines, per line taken on a Contract with a 5 year Minimum Period - taken with BT Business Plan( customer based only) , BT Business One Plan, BT Business Complete, BT Business Reward or BT Business Flex (not including Business Plan Lite)	33.00	39.60
Additional or new Auxiliary Featureline Compact lines, per line taken on a Contract with a 5 year Minimum Period	130.00	156.00
Additional or new Auxiliary Featureline Compact lines, per line taken on a Contract with a 5 year Minimum Period - taken with BT Business Plan( customer based only) , BT Business One Plan, BT Business Complete, BT Business Reward, BT Business Flex (not including Business Plan Lite) or BT Business Call Essentials	33.00	39.60
Takeover Charges
Takeover of Featureline Compact lines, per line on a Contract with a 1 year Minimum Period	0.00	0.00
Takeover of Featureline Compact lines, per line on a long term Contract with a 3 or 5 year Minimum Period	0.00	0.00

Order Cancellation Charge

Charges will be raised where a Customer cancels a Contract or the provision of a line before Service is provided, the charges are as follows:

(a). £15.00charge per cancellation call (this charge is VAT exempt,); and

(b). BT's reasonable costs incurred in getting ready to provide the Service.

This charge will apply to new provisions, takeovers and conversions.

Featureline connection and conversion charges apply for all lines including those taken with BT Business One Plan, BT Business Complete, BT Business Plan (customer based only), BT Business Reward and BT Business Flex.

	Charge
	Exc VAT	Inc VAT
	£	£
Conversion from Featureline Compact to business PSTN lines	30.00	36.00

Featureline Compact connection and conversion charges apply for all lines including those taken with BT Business One Plan, BT Business Complete, BT Business Plan (customer based only), BT Business Reward.and BT Business Flex.

New Line

A connection charge applies where a new line is provided.

A new line is where there has been no previous BT PSTN connection at the location, or is in addition to other BT lines at the premises, or there is no Dial tone on the existing BT line at the premises. Additionally, it may be a replacement to another line at the premises that may have been used for supply of certain other services. New line charges may also apply if BT is unable to utilise existing wiring or installations, or if new wiring/routing is required.

Conversion

A conversion charge applies where a Customer requests that their existing BT PSTN line or Featureline line be converted to Featureline Compact. For conversion charges to apply, the line to be converted must have dial tone and require no new wiring/routing, otherwise connection charges will apply.

Takeover

A takeover is where a Customer takes over an existing Featureline that was previously in the name of another Customer and there is no change to internal or external wiring and there is dial tone on the line.

Connection is free for Customers who take service on a long term Contract with a five year Minimum Period.

There is no conversion charge where a Customer takes service on a long term Contract with a three or five year Minimum Period.

Charges for infrastructure over and above standard requirements are given in Section 45 Part 1 These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items.

If service is required at a Non-Served premises. See Section Part 5

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