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Section 55:Personal (Residential) Customer Options

Part 9:Calling Plans - Home Phone Saver 2019 - not available for new supply from 7th April 2017


Subpart 1:Home Phone Saver 2019 - not available for new supply from 7th April 2017

For pricing information please see our tariff guide:

www.bt.com/tariffguide

Home Phone Saver 2019 is an opt-in package available only with an 18 month minimum term contract period that provides residential Customers with UK calls at all times at zero pence per minute for the first hour of each call (other conditions apply), plus further special pence per minute rates for most other inland and international calls. Customers can opt-in for inclusive Calling Features, BT Privacy Caller Display and Anonymous Call Reject (conditions apply). Free 1471 Call Return and Inclusive 1571 Call Return if you have BT Answer 1571 voicemail service. The Calling Plan, available on PSTN incorporates line rental for one line within the overall Calling Plan fee. Please see Section2 Part 4 Subpart 5 for information on Anonymous Call Reject and Section 1 Part 31 Subpart 1 for information on BT Privacy Caller Display.

If the customer decides to end their contract within the 18 month minimum term contract period, they will incur a single charge for each month left of the minimum term.

Eligibility

The Calling Plan is available to all residential customers on a per account basis (where all lines on the account are at a single address) excluding customers who have:

(A)

- Business Lines (see note 1 below)

- Lines not provided by BT

- Public Payphone Lines

- Payphone Lines rented at the concessionary rate

- Out of Area Lines

- Exchange Lines provided at non served premises

- Service Provider Calls & Access

- ISDN Lines

- Shared Service lines

- Telepoint

- Temporary lines

- Low Loss Lines

- Alarm lines

- Broadband and TV Bundles

- Line Rental Saver

- Line Rental Plus

and:

(B) the following Calling Plans:

- BT Basic

- Home Phone Saver & Home Phone Saver 2018

- Unlimited Weekend Calls

- Unlimited Evening & Weekend Calls

- Unlimited Anytime Calls

- Unlimited Weekend Plan

- Unlimited Evening & Weekend Plan

- Unlimited Anytime Plan

- Unlimited Anytime Plan Plus

- BT Together - Local Calls Option

- BT Working Together

For item (B) above customers may migrate from these discount options to Calling Plans without being held to term, and all fees paid in advance will be refunded on a pro-rata basis from the date of taking up Calling Plans.

Pricing Information

PSTN Lines

For pricing information please see our tariff guide:

www.bt.com/tariffguide

- Home Phone Saver 2019 is also available to Customers with 2 or more PSTN lines on the same account: the pence per minute rates for Home Phone Saver 2019 apply on all lines on the account

Table 1a - Geographic UK Direct Dialled PPM Prices (except calls terminating on Internet Service Providers)

Table 1b - Prices of calls to the Channel Islands, and calls to Internet Service Providers using geographic numbers.

Table 2 - BT Text Prices

Table 3 - International Direct Dialled (IDD) PPM Prices

Table 4 - International Direct Dialled (IDD) PPM Prices to Mobile Telephones

Table 5 - Personal Numbering Services Prices

Table 6 - Fixed-Mobile Direct Dialled PPM Prices

Table 7 - Fixed-WiFi Direct Dialled PPM Prices

Conditions

1. Service is provided under BT's terms & conditions for residential service as amended by the conditions below.

2. The zero pence per minute UK rates available within Home Phone Saver 2019 are intended for voice calls only and apply to the first hour of the call (after which time the pence per minute prices will apply). BT reserves the right to charge the rates, for the full duration of the call where the call has been made, for example, the purpose of accessing the Internet.

3. BT reserves the right to withdraw Home Phone Saver 2019 from a customer where use of this service, in BT's opinion, risks degradation of service levels to other customers and/or puts BT's network at risk.

4. BT reserves the right to withdraw Home Phone Saver 2019 from a customer where this service is being used for purposes that, in BT's opinion, are not in keeping with those reasonably expected of a Residential customer. e.g. Telemarketing.

5. If the customer decides to end their contract within the 18 month minimum term contract period, they will incur a single charge of ?9.50 (not subject to VAT) for each month left of the minimum term.