BT LogoBT Price List

Section 10:BT Mobile

Section 10b:BT Business Mobile Portfolio


Part 2:BT Business Mobile Sharer

Subpart 1:BT Business Mobile Sharer - orders on or after 1st December 2016

All Charges are stated exclusive of VAT. The Charges detailed in this BT Price List Entry apply to Contracts for BT Business Mobile Sharer except as amended via a Charges Schedule provided by BT.

The Customer must not connect, continue connection or knowingly allow any third party to connect or continue the connection of :

(a) any GSM Gateway; or

(b) any device used to forward or divert calls,texts or data with the intention of reducing charges for that call, text or data; or

(c) any BT SIM Card used with an application enabling the making of automated calls and sending of automated data and texts,

to the Mobile Network. Where BT reasonably believes that the Customer is in breach of this, the Customer will provide, at BT's request, details of the means by which text and data is sent or calls made.

1. Definitions

The definitions are set out in the General Terms and Service Schedule - please see Paragraph 6 below for more information.

2. Minimum Period and Minimum Term

The following Minimum Period of Service and Minimum Term applies to BT Business Mobile Sharer, other than where a different Minimum Period of Service and Minimum Term is stated in the Charges Schedule:



Minimum Period of Service

24 months

Minimum Term

24 months

3. Charging Information

Note 1- Call, Texts and Data charges

Calls, texts and data:

(a) in excess of any inclusive allowance; or

(b) which are not included in an inclusive allowance,

(c) which are not stated in Table 4 below

will be charged in accordance with Part 6 of Section 10b of the BT Price List.

Note 2 - Monthly Subscription Charges and Associated Inclusive Allowance

Table 1



Inclusive Minutes Allowance per month

Inclusive Texts Allowance per month

Monthly Subscription Charge per Inclusive Sharer Bundle

Maximum Number of Connections per Inclusive Sharer Bundle

1000

1000

£40.00

10

2000

2000

£80.00

20

3500

3500

£135.00

35

10000

10000

£400.00

100

25000

25000

£825.00

250

50000

50000

£1600.00

500

Unlimited

Unlimited

NA

Any

Note 3 - Monthly Subscription Options and Charges

Table 2



Monthly Subscription Option

Monthly Subscription Charge per Connection

Daily Roaming Charge in Europe

Daily Roaming Charge in Travel Zone

Standard Sharer

£10.00

£2.50

£5.00

Standard Sharer Unlimited

£20.00

£2.50

£5.00

Europe Sharer

£20.00

None

£5.00

Europe Sharer Unlimited

£30.00

None

£5.00

Europe & Travel Zone Sharer

£35.00

None

None

Europe & Travel Zone Sharer Unlimited

£45.00

None

None

Data Only

£5.00

£2.50

£5.00

Note 4 - Daily Roaming Allowances

Table 3



Inclusive Daily Calls Allowance

Inclusive Daily Text Allowance

Inclusive Daily Data Allowance

Unlimited

Unlimited

500 MB

Note 5 - Sharer Call Charges

Table 4



Call Description

Pence per Minute

Calls to BT Mobiles

0p

Calls to EE Mobiles

0p

Calls to BT One Phone Mobiles

0p

(a) Monthly subscription Charges will be invoiced monthly in advance.

(b) Monthly subscription Charges incurred for periods of less than a month will be calculated on a pro-rata basis.

(c) The inclusive minutes and inclusive texts detailed in Table 1 are shared across the subscription options in Table 2.

(d) Data only subscriptions will be charged will not include any inclusive minutes or text allowance.

(e) The Customer agrees that all standard subscriptions will be opted in to daily roaming in Europe and Travel Zone with BT Business Mobile Sharer providing subscriptions with the daily roaming allowances set out in Table 3.

Please note, the following applies to sharer subscription options as set out in Table 2 above:

(i) The Customer agrees that they will be opted out of the monthly spend limit for data in our Europe Zone as the Customer will be using a daily allowance. In addition, the Customer agrees that they will be opted out of the regulated Eurozone roaming rates.

(ii) The Customer agrees that they will be opted out of the 50 euro rest of the world monthly spend data cap and associated notifications whilst in the Travel Zone.

The Customer can opt out of the daily roaming Charges with BT Business Mobile Sharer at any time and will revert back to standard regulated Eurozone roaming rates whilst in the Europe Zone and the 50 euro rest of the world monthly spend data cap and associated notifications whilst in the Travel Zone will apply.

The following are included in the monthly subscription charge for BT Business Mobile Sharer:

Note 6 - Inclusive Minutes Allowance

(a) The inclusive minutes allowance set out in table 1 above, can be used as follows:

(i) Voice calls made within the UK to other UK mobile users

(ii) Voice calls made within the UK to UK fixed lines (01, 02, 03 and 07 numbers excluding Channel Islands and the Isle of Man),

(b) The following call types are excluded from the inclusive minutes allowance set out in Table 1 above:

(i) Calls to non-geographic numbers

(ii) Calls to directory enquiries

(iii) Calls to premium rate services

(iv) International direct dial calls

(v) International roaming calls

(vi) calls to voicemail

(vii) Calls to BT Mobile and EE mobile users

(c) The inclusive minutes allowance applies to the subscription and cannot be shared across other accounts.

(d) Any unused minutes from the inclusive minutes allowance will not be carried forward to the following month.

Note 7 - Inclusive Texts Allowance

(a) The inclusive texts allowance set out in Table 1 above, can be used for texts to any UK mobile networks but excludes:

(i) texts to networks outside of the UK;

(ii) MMS;

(iii) texts sent whilst outside of the UK; or

(iv) texts to premium rate service.

(b) The inclusive texts allowance applies to subscription and cannot be shared across other accounts.

(c) Any unused texts from the inclusive text allowance will not be carried forward to the following month.

Note 8 - Daily Roaming Allowance

Daily roaming allowances per Connection per day are as set out in Table 3 above.

(a) The inclusive calls allowance set out in Table 4 above, can be used as follows:

(i) Voice calls to UK mobile users and UK landlines (01, 02, 03 and 07 numbers excluding Channel Islands and the Isle of Man);

(ii) calls received while roaming in Europe or Travel Zone countries

(iii) Voice calls to mobile users and landlines within the Europe or Travel Zone

(b) The following call types are excluded from the inclusive minutes allowance set out in Table 4 above:

(i) Calls to countries outside the Europe or Travel Zone

(ii) Calls made while roaming outside the Europe or Travel Zone

(c) The inclusive text allowance set out in Table 4 above, can be used as follows:

(i) Text messages sent to UK mobile users (07 numbers excluding Channel Islands and the Isle of Man);

(ii) Text messages received while roaming in Europe or Travel Zone countries

(iii) Text messages sent to mobile users within the Europe or Travel Zone

(d) The following call types are excluded from the inclusive text allowance set out in Table 4 above:

(i) Text message to mobile users outside the Europe or Travel Zone

(ii) Text messages sent while roaming outside the Europe or Travel Zone

(e) The Inclusive data allowance set out in Table 4 above, can be used as follows:

(i) Data usage while roaming in Europe or Travel Zone countries

(f) The following call types are excluded from the inclusive text allowance set out in Table 4 above:

(i) Data usage while roaming outside the Europe or Travel Zone

(g) The daily Charge will be as set out in Table 2 above under the heading ?Daily Roaming Charge in Europe and Daily Roaming Charge in Travel Zone? and will be applied in addition to the monthly subscription Charge applicable to the Connection.

(h) The daily Charge will only be incurred by the Customer when the daily roaming allowance is activated as a result of the Customer roaming to a qualifying country and using a BT SIM Card.

(i) The daily Charge will apply up to midnight local time regardless of when the daily roaming allowance is activated during a day.

(j) Unused allowances in a daily roaming allowance will not be carried over from one day to the next and will be lost on termination of the Connection, the Service or the Contract.

(k) BT will not provide a credit to the Customer for any unused allowances.

(l) The roamer daily extra allowance is in addition to any other allowances within the Customer?s BT Business Mobile Sharer inclusive allowances and usage of the daily roaming allowance will not decrement any allowances within the Customer?s BT Business Mobile Sharer inclusive allowances.

(m) Any usage in excess of the daily roaming allowance will be charged for in accordance with Section10b Part 6 of the BT Price List.

(n) Daily roaming allowances cannot be shared across Connections

The list of countries include in the Europe and Travel Zone are list in Table 6 below.

Europe and Travel Zone Countries

Table 6



Europe

Travel Zone

Andorra

Greece

Monaco

Australia

Austria

Guadaloupe

Netherlands

Canada

Azores (part of Portugal)

Guernsey

Norway

New Zealand

Belgium

Hungary

Poland

Singapore

Bulgaria

Iceland

Portugal

USA

Canary Islands

Ireland

Reunion Islands

Ceuta/Melilla (part of Spain)

Isle of Man

Romania

Croatia

Italy

Saint Bathelemy

Cyprus

Jersey

Saint Martin

Czech Republic

Latvia

San Marino

Denmark

Liechtenstein

Slovakia

Estonia

Lithuania

Slovenia

Finland

Luxembourg

Spain

France

Madeira

Sweden

French Guyana

Malta

Switzerland

Germany

Martinique

Vatican City

Gibraltar

Note 9 - Unlimited BT Wi-fi

Unlimited BT Wi-fi applies to all Connections for the Minimum Term of the Connection.

(a) The unlimited BT Wi-fi is for use from a BT Wi-fi Site in the UK.

(b) The unlimited BT Wi-fi will be provisioned in the form of a voucher which the Customer will receive by email to the contact email address provided by the Customer to BT.

(c) The Customer can connect to BT Wi-fi hotspots via the BT Wi-fi application downloaded from the relevant app store supported by their Device subject to the BT Wi-fi application being available for the Customer's Device. The Customer can enter the credentials into the BT Wi-fi Login screen in their browser when they connect to a hotspot.

(d) Roaming using BT Wi-fi is not available with the Service. Roaming (which means using BT Wi-fi partner networks in the UK or abroad) can be obtained via a BT Wi-fi international voucher which can be purchased at www.btwifi.com/buy. The vouchers are subject to the terms and conditions available at http://www.btwifi.com/terms-and-conditions/conditions-for-wifi-service.jsp.

Note 10 - Extra Speed 4G

Extra speed 4G appliesis free of charge to allBT ConnectionsBusiness forMobile theSharer Minimumcustomers Term of the Connection. Terms apply and can be found at Section 10b, Part 4, Subpart 2of the BT Price List.

WithExtra extra speed 4G, applies to all Connections for the maximumMinimum speedTerm availableof through the network is capped at 60 Mbps rather than 30 Mbps Connectionon our standard 4G. The speeds the Customer will receive will be lower, and depend on things like the number of users, distance from the mast and the type of 4G handset the Customer has.

You With canextra checkspeed coverage4G, inthe yourmaximum areaspeed beforeavailable orderingthrough the network is capped at www.bt.com/coveragechecker60 Mbps rather than 30 Mbps on our standard 4G. The speeds the Customer will receive will be lower, and depend on things like the number of users, distance from the mast and the type of 4G handset the Customer has.

You can check coverage in your area before ordering at www.bt.com/coveragechecker

Note 11 - BT Business Mobile Care

BT Business Mobile Care applies to all Connections and includes:

(a) Dedicated business support: Access to the BT Business Mobile customer service teams.

(b) Within warranty replacement of Devices: the manufacturer's warranty on Devices is provided via BT - where a Device is faulty within the terms of the warranty, BT will replace this with an equivalent Device by the end of the next working day. BT reserves the right to supply Refurbished Devices.

(c) 90-day early upgrade: Customers can choose to upgrade their BT Business Mobile plan up to 90 days before the end of their Minimum Term, which may include a new Device dependent upon the plan chosen. Any outstanding Minimum Term remaining at the point of resign will be added to the Minimum Term applicable to the new plan.

(d) Business voicemail: all Connections come with BT Business Mobile voicemail accounts. BT reserves the right to de-active inactive voicemail accounts.

(e) Out of the box: Access to help and resources to get started with BT Business Mobile, including Device set-up and transferring content from other devices

4. BT Business Mobile Extras

Part 4 of Section 10 b of the BT Price List sets out the BT Business Mobile Extras available with BT Business Mobile Sharer and the terms and conditions (including the Charges) which apply.

BT Business Mobile Sharer Connections are eligible for the following BT Business Mobile Extra on BlackBerry BES 12 Silver.



Name of Mobile Extra

Additional Monthly Subscription Charge

BlackBerry BES 12 Silver Cloud Account

£1.50

(a) The additional monthly subscription Charge applicable to BlackBerry BES 12 Silver Cloud Account is an additional Charge and applies per Connection in addition to the monthly subscription Charge applicable to the Connection to which BlackBerry BES 12 Silver Cloud Account AC is added.

(b) BlackBerry BES 12 Silver Cloud Account must be applied to all Connections on the account.

(c) The Minimum Term applicable to BlackBerry BES 12 Silver Cloud Account is 24 months.

(d) Once BlackBerry BES 12 Silver Cloud Account is added to a Connection any removal of BlackBerry BES 12 Silver Cloud Account from that Connection during the Minimum Term will incur a Termination Charge equal to the outstanding additional monthly subscription Charge applicable to BlackBerry BES 12 Silver Cloud Account due to the end of the Minimum Term. Where a Connection is terminated within its Minimum Term the additional monthly subscription Charge applicable to BlackBerry BES 12 Silver Cloud Account will be included in any calculation of early Termination Charges.

Other terms associated with BlackBerry BES 12 Silver Cloud Account can be found in Section 10b Subpart 1BT Business Mobile Extras .

5. Usage Charges

Usage Charges unless stated in Table 4 below can be found in Section 10b Part 6BT Business Mobile Standard, International and Roaming Charges .

6. Usage Limits

Usage limits may apply to the Customer's account and/or BT SIM Card. It is the responsibility of the Customer to monitor their mobile spend and data usage.

International Roaming Limits ? where the Customer opts back in to the EU Regulations the following will apply:

In order to comply with EU Regulation BT may apply a usage limit for international data use ("Data Roaming")*. This limit will be applied to the BT SIM Card and will apply per billing month. The user of the BT SIM Card will be sent 2 alerts advising them that they are approaching the limit set by BT and providing guidance on how to contact BT about the limit. Upon reaching the limit, the user of the BT SIM Card will receive a final text alert advising that Data Roaming will be suspended unless BT is contacted by the bill payer/Account holder. Please refer to http://www.bt.com for more information about these limits and alerts. Contact details for BT will be included in the alert.

*the Data Roaming default limit is set at 50 Euros, when applying this limit BT will use the exchange rate published for this purpose at http://www.bt.com

UK Data Usage Cap

Once a BT SIM Card user has used any inclusive data allowance and/or additional data extras in any given billing month, BT will charge the Customer on a per MB basis for any further data usage as detailed in Part 6, Section 10b of the BT Price List, unless stated otherwise in the Charges Schedule.

BT may apply a cap on UK data usage above a BT SIM Card user?s inclusive data allowance and/or UK data extras, which will stop further use of data in the UK for the remainder of the billing month (?UK Data Usage Cap?).

BT will send the BT SIM Card user an SMS alert when they have gone over any inclusive data allowance and/or UK data extras, alerting them that further UK data usage will be charged on a per MB basis. Upon reaching the UK Data Usage Cap, the BT SIM Card user will receive a further SMS alert advising them that the UK Data Usage Cap will be placed. Please note that the SMS alerts and UK Data Usage Cap are not administered in real time, and may be subject to a delay, which means that the BT SIM Card user may incur charges for usage beyond the UK Data Usage Cap.

The UK Data Usage Cap will be lifted by BT at the start of the Customer?s next billing period. The Customer may request that BT lifts the UK Data Usage Cap prior to the end of the then current billing period. BT will only lift the UK Data Usage Cap where there are no outstanding charges on the Customer?s accounts.

Customers, including those who are able to opt out of the UK Data Usage Cap, will be charged for all data usage above any inclusive data allowance and/or UK data extras.

BT may change the UK Data Usage Cap without notice.

Please note that some devices (those without text functionality) may not receive the alerts with respect to Data Roaming and the UK Data Usage Cap.

7. Conditions

(a) General

The Contract for BT Business Mobile Sharer comprises:

(i) The Charges Schedule (where one is provided), including the Order;

(ii) The BT Price List;

(iii) The BT Business Mobile Services ? Schedule to the General Terms (the ?Schedule?);

(iv) The General Terms;

(v) The Welcome Letter (where this states it forms part of the Contract); and

(vi) any other documentation expressly incorporated by any of these documents or by agreement between both of us.

The General Terms and Schedule can be found at http://www.bt.com/terms (or any other url that BT advises to the Customer) under the heading: Mobile Service (Business).

(b) BT Business Mobile Extras

Where a BT Business Mobile Extra is applied to a Connection, the Contract will incorporate the terms and conditions applicable to the BT Business Mobile Extra (as detailed in Part 4of Section 10b of the BT Price List).

(c) BT Business Mobile Care is provided under the Customer's Contract for BT Business Mobile Sharer:

(i) All dates are estimates.

(ii) Replacement of Devices is subject to the terms and conditions applicable to the warranty, details of which can be found in the Schedule.

(iii) BT will de-active any mailboxes that are inactive for 3 consecutive months. A Charge may apply for re-activating the mailbox. BT will charge for calls to voicemail as set out above.

8. Termination Charges

Where the Customer terminates the Contract, the Service, part of the Service or a Connection during the Minimum Term of any Connection, the Termination Charges will be as detailed in the Charges Schedule.

Subpart 2:BT Business Mobile Sharer - before 1st December 2016