Section 49 applies together with the following terms and conditions which can be found at :http://www.bt.com/terms Conditions for BT Business Services Service Schedule for Business Service - (Telephone Service - Phone Calls and Lines), ISDN, Featureline and Featureline Compact) Customer Service Guarantee - Annex BUSINESS BROADBAND The scheme covers: BT Business Total Broadband Office, BT Business Total Broadband Office Unlimited, BT Business Total Broadband Advance, BT Business Total Broadband Advance Support (excluding BT Business Total Broadband Advance Support (Fibre) BT Business Total Broadband, Network and BT Business Total Broadband Network Premium. The Customer Service Guarantee for Broadband is as set out in the terms and conditions for Broadband as follows, full details of which can be found at http://business.bt.com/broadband-and-internet/internet-access/broadband/terms/ Conditions for BT Business Services Service Schedule for BT Broadband Access Service Charges Schedule for BT Business Total Broadband Customer Service Guarantee - Annex For the avoidance of doubt, the remainder of Section 49 does not apply to Business Broadband MAINTENANCE SERVICES FOR CUSTOMER PREMISES EQUIPMENT The Customer Service Guarantee for Customer Premise Equipments as set out in the Conditions for Maintenance Services for Customer Premises Equipment, full details of which can be found at http://www.bt.com/terms and the Price List entry for Customer Premises Equipment - Section 5 Part 2 Subpart 6. Conditions for Maintenance Services for Customer Premises Equipment Service Schedule for Maintenance Services for Customer Premises Equipment Customer Service Guarantee - Annex For the avoidance of doubt, the remainder of Section 49 does not apply to MaintenanceServices for Customer Premises Equipment |