Where a Long Term Contract has served at least one year of its Minimum Period (sometimes referred to as Minimum Term) , customers may extend the Minimum Period by a period which must be greater than the outstanding Minimum Period and a minimum of 3 additional years. The appropriate discount applicable to the new Minimum Period will apply.

Eg where a contract with a 3 year Minimum Period is extended in its second year to become a contract with a 5 year Minimum Period, the appropriate 5 year discount will apply.

Unless otherwise specified, on expiry of the Minimum Period the annual rental will be recalculated at prevailing prices applicable to a line with a 12 month Minimum Period and a Minimum Period will no longer apply.

Early Termination Charges - Long Term Contracts

1. Long Term Contracts

If the Customer terminates its Long Term Contract before the end of the Minimum Period, the following early termination charges will apply:

i) Where the Contract is terminated within the first 12 months of the Minimum Period, the Customer will pay BT the full rental due for the first 12 months of the Minimum Period and 50% of the rental that would otherwise have been payable for the remainder of the Minimum Period at the rental applicable on the date of termination (exclusive of VAT).

ii) Where Where the Contract is terminated after the first 12 months of the Minimum Period, the Customer will pay BT [Price] 65% of of the rental that would otherwise have been payable for the remainder of the Minimum Period at the rental applicable on the date of termination (exclusive of VAT).

2. Other Conditions

(a) VAT will not be applied to these termination charges, unless otherwise specified.

(b) Early termination charges will not apply where:

(i) the Customer wishes to terminate its ISDN Long Term Contract early to replace it with another BT ISDN contract with a duration which must be longer than the outstanding Minimum Period of the Contract which is to terminate. If the new contract is for a lesser number of channels a termination payment will be charged for the ceased channels.

(c) A Customer may take out a new Long Term Contract at any time after the expiry of the Minimum Period applicable to its existing Long Term Contract. If at the end of the Minimum Period applicable to the existing Long Term Contract the Customer does not take out a new Long Term Contract, rentals will revert to the prevailing standard price applicable to a line with a 1 year Minimum Period.

Contracts will apply on a per channel basis. Any early cessations of the part of an installation will be treated as termination of the contract on a per channel basis and the existing contracts covering these channels will be amended accordingly. Any growth of installation (additional ISDN channels) will be subject to separate contracts.

Where a customer wishes to cease an installation and relocate to another site, an outstanding contract will be continued as long as there is a period of no less than 12 months outstanding. Contracts can be extended as per the appropriate paragraph above to meet this requirement and the conditions of the Alterations paragraph above will also apply.

• When converting existing ISDN 2, ISDN 2e and ISDN 30 customers to any type of ISDN Long Term Contract the following leadtimes will operate;
• Up to 100 channels the leadtime will be 6 weeks
• Up to 500 channels the leadtime will be 8 weeks
• Up to 1000 channels the leadtime will be 10 weeks
• 1000 or more channels the leadtime will be 12 weeks

Low Cost Line Rental - ISDN2e Low Start (2 channels)

1. BT, may, at its discretion and by invitation only, apply the line rental charges at a special discounted rate as set out in paragraph 2 below provided that the Customer enters into a new contract for ISDN line(s) with a Minimum Period of 24, 36 and 60 months.

2. The ISDN2e line Low Start (2 channels) rental charges are:

(a) £115.20 per quarter (inc VAT)*

(b) £100.80 per quarter (inc VAT)*

(c) £90.00 per quarter (inc VAT)*

(d) £82.80 per quarter (inc VAT) *

Customers will be notified at the time of entering into the contract which of the above charges and Minimum Period applies. For the avoidance of doubt the above charges are the charges applicable and the % discount referred to above for long term contracts do not apply to these charges.

3. At the end of the Minimum Period, the charges for the ISDN2e line(s) will revert to the standard line charges applicable for the ISDN2e Line (12 month Minimum Period) (as set out in Section 1 Part 26 ).

4. BT's standard published terms and conditions apply including early termination charges if Customers terminate the contract before the end of the Minimum Period.

5. Charges and conditions are subject to change as detailed in BT's standard published terms and conditions.

*Note 1:

(a) Where the line is included in the following packages:

• i) BT Business Complete or
• ii) BT Business One Plan/inclusive/Traditional/Traditional Inclusive /One Plan Plus/One Plan Plus Inclusive

Spend on that line will be Eligible and Contributory. (This means that the line will be eligible for any discounts or benefits of the package and the spend on the line will contribute to the committed spend of the package.)

Other than specified in (a) above, the line may not be included in any other calls and/or lines discounts package benefit and will not count towards any committed spend of such a package.