BT Commitment is a portfolio of products including BT Customer Commitment and BT Business Plan (CR).

BT Customer Commitment is a pricing package for Business Telephony Customers. For specified call types the prices charged are dependent on the Customer's Committed Call Spend and Option selected, and may include specified subsidiaries (a holding of 51% or more) of the Customer. Customers applying for BT Customer Commitment must prove the eligible Inventory and details of any of it's Subsidiaries to be included in the package, and inform BT of any changes throughout the duration of the Contract Period.

Contract renewal - unless BT is notified by the Customer at the end of the Contract Period, the Contract will continue in accordance with the terms of the original Contract, i.e. at the same Committed Call Spend and Contract Period.

Customers should note conditions (6) and (7) below, which explain the circumstances that would lead to a reconciliation charge being raised if the Committed Call Spend is not achieved.