THIS SPECIAL OFFER CEASED AT 0.00 HOURS ON 5th JUNE 2009 i.e AT MIDNIGHT SPANNING 4th AND 5th JUNE 2009.

Prompted by the developing situation over Swine Flu, as a special concession to help any of our customers who wish to speak to NHS Direct via 0845 4647 or (in Scotland) NHS24 via 0845 4242424, calls to these two numbers will be unmetered at all times of day with effect from 2 May 2009 until 23 May 2009. The Set Up Fee will not apply on these calls, so these calls will be completely free of charge.

This special concession will be kept under review and as a temporary measure has been extended until further notice.

This applies to calls made by BT customers (both residential and business) via any of the following:

PSTN fixed lines

BT Broadband Talk

BT Broadband Voice

Operator Services

Embark

Featureline

Featurenet

Most Payphones

Calls made via Chargecard (including In Contact Plus) are included.

Calls made from BT Mobiles are excluded.

Where a customer encounters any difficulties, they can call the operator and be connected free of charge.

Service is provided under the Conditions for BT Telephony Services and the additional conditions set out below:

1. All prices are subject to change.

2. BT reserves the right to withdraw this special concession at any time.

British Telecommunications PLC

225th MayJune 2009