Maintenance Pricing will increase by 5.00% for the following products from September 1st 2012 which reflect an increase in costs in maintaining heritage equipment.

Meridian 1 Option 11

Meridian 1 Option 61 ? 81

Succession / CS1000

Meridian Mail

Call Pilot

Symposium

Ex Nortel Contact Centre 6 & 7

Maintenance Pricing will increase by 5.00% for all Siemens related products from September 1st 2012 which reflect an increase in costs in maintaining heritage equipment.

Maintenance prices for the following products contracted before 1st December 2011 will be increased by an average of 4.7% from that date:

? Norstar Compact and Compact Plus

? Norstar Modular and Modular Plus

Maintenance prices for the following products contracted before 1st January 2012 will be increased by an average of 4.7% from that date:

? Business Communications Manager (BCM)

? BT Versatility

Maintenance prices for the following products contracted before 1st February 2012 will be increased by an average of 4.7% from that date:

? BT Revelation

? BT Inspiration

? UC500 (Cisco)

? BT Air Talk / Companion

Maintenance prices for third party maintenance contracts with BT serveassure contracted before 1st December 2011 will be increased by an average of 4.7% from that date.