BT Broadband Talk - makes use of customers existing Broadband connection to route calls.

• i) BT Broadband Talk fees are as follows:

Monthly Payments

* Existing customers with BT Broadband Talk - Evening and Weekend Plan (BT Broadband Talk - Evening and Weekend Plan with BT Total Broadband) from 1 July 2006.

BT Broadband Talk - Evening and Weekend Plan and Anytime Plan

Includes:

UK Calls (Local and National) as below

International Calls as below

Calling Features

Anytime Plan

The Anytime Plan is only available to those customers who choose to pay for chargeable calls in arrears. It is not available to those customers who choose to pay for these calls using the pre payment account.

Existing BT Broadband Talk Evening and Weekend Plan customers may upgrade to the Anytime Plan at no charge.

Customers who have a standalone Broadband Talk account and choose not to settle the bill by either Monthly Payment Plan or Direct debit, will incur a payment processing fee, which is detailed in Section 15Part 12sub part3. However, the fee will not be raised on BT Broadband Talk standalone accounts which were either set up prior to 1 May 2007 or where Broadband Talk is available free of charge with BT Total Broadband. The payment processing fee is levied by BT Payment Services Limited, a wholly owned subsidiary of British Telecommunications plc.

Calls

BT Broadband Talk calls (except international and the exceptions below) are charged the same as Unlimited Evening & Weekend Plan call charges for the Evening and Weekend Plan and Unlimited Anytime Plan call charges for the Anytime Plan, including BT Broadband Talk calls to other BT Broadband Talk numbers. BT Broadband Talk calls to non BT Broadband Talk 055 and 056 numbers will be charged as Unlimited Evening & Weekend Plan and Unlimited Anytime Plan call charges, as appropriate. Please see Parts 2 and 3 in this Section.

BT Broadband Talk customers with 055 and 056 numbers

Calls from Northern Ireland to the Republic of Ireland are charged as an International call, as per the rates in the International Calls table below.

BT Broadband Talk customers in Northern Ireland with Geographic numbers

Local and National calls from Northern Ireland to fixed lines in the Republic of Ireland are charged as a BT Broadband Talk UK Calls (Local and National), as per the rates in the calls tables below.

Calls from Northern Ireland to Republic of Ireland Mobiles are charged as an International Mobile call, as per the rates in the International Mobile Calls table below.

Calls to the speaking clock are free of charges, there is no facility fee for 3 Way calls and any Reminder calls are charged as a local call.

Calls to Local Number Translation Service (NTS) (0X45) numbers will be charged at the Unlimited Evening & Weekend Plan and Unlimited Anytime Plan local call rates shown in the relevant Tables 2(a) and 2 (b), i.e. not all these calls are eligible for the zero pence per minute charge (see Parts 2 and 3 within this Section).

Calls of any type for which there is no Calling Plan pence per minute rate specified will be charged at the standard rate (please see `Restrictions' later in this Part). Calls to the Channel Islands will be charged at rates shown in Table 1b of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan (see Parts 2 and 3 within this Section).

See General Notes sub-part 4, for details of the applicable Call Set-up Fee.

Geographic Inland Direct Dialled PPM Prices (except calls terminating on Internet Service Providers)

BT Broadband Talk UK Calls (Local and National)

Evening and Weekend Plan

Calls originated from BT Broadband Talk.

* "UK" includes calls to 0870 numbers and to any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2:Part 11:

Fair Usage Policy: Customers who exceed 1000 minutes or 150 calls in a month to 0870 numbers will be charged the following rates:

All other calls except International - As per Unlimited Evening & Weekend Plan.

Anytime Plan

Calls Originated from BT Broadband Talk

* "UK" includes calls to 0870 numbers and to any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2:Part 11:

Fair Usage Policy: Customers who exceed 1000 minutes or 150 calls in a month to 0870 numbers will be charged the following rates:

All other calls except International - As per Unlimited Anytime Plan.

BT Broadband Talk International Calls - Fixed Line

BT Broadband Talk International Calls - Mobile and other Special and Higher Rate Services

National Call PPM Prices to Channel Islands

See Table 1b of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan, within Parts 2 and 3 of this Section

0845 Direct Dialled PPM Prices

See Table 2 (b) of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan, within Parts 2 and 3 of this Section.

Fixed-Mobile Direct Dialled PPM Prices

See Table 6 of Unlimited Weekend Plan, within Part 1 of this Section.

International Direct Dialled (IDD) PPM Prices

IDD calls will be charged as stated in the tables above.

All other International Direct Dialled (IDD) calls are charged at Calling Plan rates specified within Part 1 of this Section.

VIDEO CALLS

Please see Notice for details of a special offer for Customers who make Videophone calls between 21 June 2006 and 31 January 2007 inclusive.

Further information relating to the Video service can be found in the BT Broadband Talk Softphone user guide at bt.com/btsoftphone/help.

Broadband Talk - Customer Premises Equipment (CPE)

BT Total Broadband Customers

For BT Total Broadband Customers see BT Total Broadband CPE in BT Exchange Lines - Section 1 Part

Customers whose Broadband is not supplied by BT

Telephone Adapter

For customers taking the Evening and Weekend Plan and/or the Anytime Plan, the Telephone Adapter will be provided at the charges set out below, the minimum period is 12 months.

The fees include VAT rounded up to the nearest penny.