BT Business Hub: Wireless/Fibre Enabled
BT Business Hub 5
£90
£90
No extra charge
Hub Delivery
£8
£8
£8
The BT Business Hub
(a) requires a BT approved telephone for use with BT Broadband Voice. BT Broadband Voice is provided under a separate contract subject to BT's Conditions for Business Broadband Voice Service. (The BT approved telephone may be purchased separately from BT subject to BT's Conditions of Sale, or rented as part of the BT Broadband Voice Service);
(b) may be purchased separately from BT subject to BT's Conditions of Sale. The charge will be as set out above under ?BT Business Broadband Wires only?.
* A charge of £10 will be applied to the Customer's account if the number of static IP addresses is reduced at any time.
** Only available to order offline.
Usage charges
If the Customer exceeds the usage limit for the broadband option it has selected, BT will charge the Customer a monthly additional usage charge, as set out in the tables below.
In the event that a Broadband Office customer contacts BT via telephone in respect of any issues relating to the Service, the Customer will be directed to a helpdesk. Calls to the helpdesk will be charged at national rates as set out in the BT Price List.
Fault Attendance Charges
The charge referred to in the Conditions the Service Schedule and the Customer Service Compensation Scheme - Annex is £245(excluding VAT). Additional charges may apply if BT agrees to work outside the hours of 8am to 5pm, and for any replacement parts that may need to be provided.
Abortive Visit Charge
The abortive visit charge referred to in the Service Schedule is set out in Section 15, Part 8 of the BT Price List.
BT ITSM and Tech Heads Charges
BT will raise a charge of £25 per 30 minutes or part thereof, where BT agrees to provide complex support including the removal of Malware.
Late Payment Charge
Charges for late payment, including any charges for dishonoured payments, are set out in Section 15 of the BT Price List.
Re-grade charge
Depending upon the service option the Customer wishes to re-grade to, the Customer may be eligible to re-grade between BT Business broadband services subject to:
(a) committing to a new Minimum Period for the service the Customer wishes to re-grade to; and
If the Customer ceases the Service, the Customer will pay a charge of £18.00.
Cancellation Charges
If the Customer cancels the Contract or the Service at any time before BT provides the Service the Customer will pay:
(a) a cancellation charge of £15; and
(b) an abortive visit charge (if applicable); and
(c) excess construction charges (if applicable and which will include Traffic Management Act permit charges if relevant) and
(d) distance based charges (if applicable).
Early Termination Charges
The termination charges referred to in the Conditions for BT Business Service are any subscription, rental, and any other recurring charges (including inclusive usage charges) for any remaining part of the Minimum Period.