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Section 55:Personal (Residential) Customer Options

Part 18:Calling Plans - Friends & Family Mobile - Not available for new supply from 23rd July 2011


Subpart 3:Friends & Family Mobile at no extra cost with a 12 month contract - This tariff is not available for new supply from 23rd July 2011.

This tariff is available to eligible new and existing residential customers who agree to take Friends & Family Mobile for an initial minimum period of 12 months, and any 12 month contract period, in combination with Unlimited Weekend Plan or Unlimited Evening & Weekend Plan. It allows customers the benefit of Friends & Family Mobile at no extra cost per month for the minimum period, and any 12 month contract period, thereafter the full price, currently £2.10 VAT per month, shall apply.

The saving will be shown on the bill under the Promotions Discounts heading. Customers taking this product must remain on their chosen Calling Plan for 12 months from the date of purchase.

This tariff is available to new and existing residential customers with one of the following:

Unlimited Weekend Plan

Unlimited Evening & Weekend Plan

Unlimited Anytime Plan

BT Together - Local Calls Option

BT Working Together (for residential lines)

BT Basic

Service is provided under the Conditions for BT Telephony Services and the additional conditions set out below:

1. BT Together - Local Calls Option and BT Working Together are no longer available for new supply, so customers taking this tariff will not be able to return to these packages.

2. Customers who qualify for BT Basic may migrate without fulfilling the remainder of their minimum period.

3. Customers moving home and retaining an account with BT will take the remaining period of the minimum period with them.

4. At the end of the minimum period,or any 12 month renewal period, customers will remain on Friends & Family Mobile and pay the normal fee, currently [Price] £2.10 (inc. VAT) per month. Customers wishing to move to a new option at the end of the minimum period, or any 12 month renewal period, may do so by contacting BT.

5. Customers who are still in term with some other residential offers or contracted tariffs are excluded from this tariff.

6. BT reserves the right to withdraw this tariff at any time.

7. All prices are subject to change.