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Section 55:Personal (Residential) Customer Options

Part 19:BT Broadband Talk - Not available for new supply from January 2011


Subpart 1:BT Broadband Talk

BT Broadband Talk Pricing Information

BT Broadband Talk - makes use of customers existing Broadband connection to route calls.

  • i) BT Broadband Talk fees are as follows:

Monthly Payments



Monthly Payments

Exc VAT

Inc VAT

£(pm)

£(pm)

BT Broadband Talk - Evening and Weekend Plan - Non BT Broadband Supplier

2.58

3.10

BT Broadband Talk - Evening and Weekend Plan - BT Total Broadband Customers*

3.30

3.97

BT Broadband Talk - Anytime Plan - Non BT Broadband Supplier

6.83

8.20

BT Broadband Talk - Anytime Plan - With BT Total Broadband

5.19

6.23

BT Broadband Talk Multi-line - per line

0.91

1.10

* Existing customers with BT Broadband Talk - Evening and Weekend Plan (BT Broadband Talk - Evening and Weekend Plan with BT Total Broadband) from 1 July 2006.

BT Broadband Talk - Evening and Weekend Plan and Anytime Plan

Includes:

UK Calls (Local and National) as below

International Calls as below

Calling Features

Anytime Plan

Existing BT Broadband Talk Evening and Weekend Plan customers may upgrade to the Anytime Plan at no charge.

Calls

BT Broadband Talk calls (except international and the exceptions below) are charged the same as Unlimited Evening & Weekend Plan call charges for the Evening and Weekend Plan and Unlimited Anytime Plan call charges for the Anytime Plan, including BT Broadband Talk calls to other BT Broadband Talk numbers. BT Broadband Talk calls to non BT Broadband Talk 055 and 056 numbers will be charged as Unlimited Evening & Weekend Plan and Unlimited Anytime Plan call charges, as appropriate. Please see Parts 13 and 14 in this Section.

BT Broadband Talk customers with 055 and 056 numbers

Calls from Northern Ireland to the Republic of Ireland are charged as an International call, as per the rates in the International Calls table below.

BT Broadband Talk customers in Northern Ireland with Geographic numbers

Local and National calls from Northern Ireland to fixed lines in the Republic of Ireland are charged as a BT Broadband Talk UK Calls (Local and National), as per the rates in the calls tables below.

Calls from Northern Ireland to Republic of Ireland Mobiles are charged as an International Mobile call, as per the rates in the International Mobile Calls table below.

Calls to the speaking clock are free of charges, there is no facility fee for 3 Way calls and any Reminder calls are charged as a local call.

Service Number (084, 087, 09 and 118 numbers) Direct Dialled PPM Prices

Calls to service numbers starting 084, 087, 09 and 118 consist of an Access Charge from BT charged at 8.491p per minute Exc. VAT (10.19p per minute Inc. VAT), plus a service charge set by the company you call. See Section 2, Part 1 Sub Part 6 for details of service charge prices.

Calls of any type for which there is no Calling Plan pence per minute rate specified will be charged at the standard rate (please see `Restrictions' later in this Part). Calls to the Channel Islands will be charged at rates shown in Table 1b of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan (see Parts 13 and 14 within this Section).

See General Notes sub-part 4, for details of the applicable Call Set-up Fee.

Geographic Inland Direct Dialled PPM Prices (except calls terminating on Internet Service Providers)

BT Broadband Talk UK Calls (Local and National)

Evening and Weekend Plan

Calls originated from BT Broadband Talk.



Price in pence per minute

Daytime Mon-Fri 7am-7pm

Evenings & Night-time Mon-Fri before 7am & after 7pm

Weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

UK Calls* - up to 1 hour

8.491

10.19

0.000

0.00

0.00

0.00

UK Calls* - thereafter

8.491

10.19

8.491

10.19

8.491

10.19

BT Broadband Talk 055 and 056 Numbers - up to 1 hour

8.491

10.19

0.00

0.00

0.00

0.00

BT Broadband Talk 055 and 056 - thereafter

8.491

10.19

8.491

10.19

8.491

10.19

* "UK" includes calls to any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2:Part 11:

0845 and 0870 calls of up to 1 hour are charged at 0 pence per minute at evenings and at weekends, excluding calls to identified Internet Service Providers, and Calling Card and Dial-through access numbers. Fair Usage Policy applies. Maximum 1000 minutes or 150 calls a month. If either of these limits on inclusive calls is exceeded, BT will charge for these calls until further notice. Calls exceeding an hour or made at other times will be charged at the appropriate Service Number rate (see section on Service Number Direct Dialled PPM Prices above).

All other calls except International - As per Unlimited Evening & Weekend Plan.

Anytime Plan

Calls Originated from BT Broadband Talk



Price in pence per minute

Daytime Mon-Fri 7am-7pm

Evenings & Night-time Mon-Fri before 7am & after 7pm

Weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

UK Calls* - up to 1 hour

0.00

0.00

0.00

0.00

0.00

0.00

UK Calls* - thereafter

8.491

10.19

8.491

10.19

8.491

10.19

BT Broadband Talk 055 and 056 Numbers - up to 1 hour

0.00

0.00

0.00

0.00

0.00

0.00

BT Broadband Talk 055 and 056 - thereafter

8.491

10.19

8.491

10.19

8.491

10.19

* "UK" includes calls any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2:Part 11:

0845 and 0870 calls of up to 1 hour are charged at 0 pence per minute at all times, excluding calls to identified Internet Service Providers, and Calling Card and Dial-through access numbers. Fair Usage Policy applies. Maximum 1000 minutes or 150 calls a month. If either of these limits on inclusive calls is exceeded, BT will charge for these calls until further notice. Calls exceeding an hour or made to excluded numbers will be charged at the appropriate Service Number rate (see section on Service Number Direct Dialled PPM Prices above).

All other calls except International - As per Unlimited Anytime Plan.

BT Broadband Talk International Calls - Fixed Line



Country

Price in pence per minute

Fixed

Exc VAT

Inc VAT

pence

pence

Antigua & Barbuda

9.833

11.800

Argentina

1.916

2.300

Australia (incl. Christmas Island and Cocos Island

1.408

1.690

Austria

1.408

1.690

Bangladesh

5.250

6.300

Barbados

7.833

9.400

Belgium

1.408

1.690

Bermuda

4.833

5.800

Canada

1.408

1.690

Chile

1.408

1.690

China

1.408

1.690

Croatia

2.333

2.800

Cyprus (excluding northern Cyprus)

2.333

2.800

Czech Republic

2.333

2.800

Denmark

1.408

1.690

France

1.408

1.690

Germany

1.408

1.690

Ghana

7.833

9.400

Greece

1.408

1.690

Grenada (inc Carriacou)

9.833

11.800

Hong Kong

1.408

1.690

Hungary

1.408

1.690

Iceland

1.916

2.300

India

5.250

6.300

Ireland (Republic)

1.408

1.690

Israel

1.408

1.690

Italy (inc Vatican City)

1.408

1.690

Jamaica

5.250

6.300

Japan

1.408

1.690

Kenya

9.833

11.800

Luxembourg

1.408

1.690

Malawi (The Republic of)

5.250

6.300

Mexico

6.333

7.600

Mozambique

9.833

11.800

Netherlands

1.408

1.690

New Zealand (inc Chatham Islands)

1.408

1.690

Nigeria

7.333

8.800

Norway

1.408

1.690

Pakistan

5.250

6.300

Poland

1.408

1.690

Portugal (including Madeira and the Azores)

1.408

1.690

Puerto Rico

1.408

1.690

Russia

2.833

3.400

Sierra Leone

9.833

11.800

Singapore

1.916

2.300

Slovenia

2.333

2.800

South Africa

2.333

2.800

Spain (includes the Balearic Islands and the Canary Islands)

1.408

1.690

St Lucia

7.833

9.400

Sweden

1.408

1.690

Switzerland

1.408

1.690

Taiwan

1.408

1.690

Trinidad & Tobago

5.250

6.300

Turkey (and northern Cyprus)

7.333

8.800

Uganda

9.833

11.800

USA

1.408

1.690

Zambia

2.333

2.800

Zimbabwe

4.833

5.800

BT Broadband Talk International Calls - Mobile and other Special and Higher Rate Services



Country

Price in pence per minute

Mobile and other Special and Higher Rate Services

Exc VAT

Inc VAT

pence

pence

Antigua & Barbuda

11.833

14.200

Argentina

11.250

13.500

Australia (incl. Christmas Island and Cocos Island

13.250

15.900

Austria

17.833

21.400

Bangladesh

8.833

10.600

Barbados

12.750

15.300

Belgium

17.166

20.600

Bermuda

6.750

8.100

Canada

1.408

1.690

Chile

13.833

16.600

China

1.408

1.690

Croatia

27.083

32.500

Cyprus (excluding northern Cyprus)

6.333

7.600

Czech Republic

27.083

32.500

Denmark

16.250

19.500

France

13.250

15.900

Germany

16.250

19.500

Ghana

10.750

12.900

Greece

15.250

18.300

Grenada (inc Carriacou)

12.750

15.300

Hong Kong

1.408

1.690

Hungary

14.250

17.100

Iceland

19.250

23.100

India

8.833

10.600

Ireland (Republic)

12.750

15.300

Israel

8.833

10.600

Italy (inc Vatican City)

20.166

24.200

Jamaica

14.750

17.700

Japan

9.833

11.800

Kenya

22.666

27.200

Luxembourg

15.750

18.900

Malawi (The Republic of)

5.250

6.300

Mexico

20.750

24.900

Mozambique

10.750

12.900

Netherlands

17.833

21.400

New Zealand (inc Chatham Islands)

20.166

24.200

Nigeria

7.333

8.800

Norway

13.833

16.600

Pakistan

8.833

10.600

Poland

16.250

19.500

Portugal (including Madeira and the Azores)

18.666

22.400

Puerto Rico

1.408

1.690

Russia

2.833

3.400

Sierra Leone

19.750

23.700

Singapore

1.916

2.300

Slovenia

27.083

32.500

South Africa

15.250

18.300

Spain (includes the Balearic Islands and the Canary Islands)

17.833

21.400

St Lucia

16.250

19.500

Sweden

19.250

23.100

Switzerland

24.166

29.000

Taiwan

6.333

7.600

Trinidad & Tobago

9.833

11.800

Turkey (and northern Cyprus)

13.833

16.600

Uganda

9.833

11.800

USA

1.408

1.690

Zambia

10.333

12.400

Zimbabwe

19.750

23.700

National Call PPM Prices to Channel Islands

See Table 1b of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan, within Parts 13 and 14 of this Section

0845 and 0870 Direct Dialled PPM Prices

See 0845 and 0870 Direct Dialled PPM Prices section of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan, within Parts 13 and 14 of this Section.

Fixed-Mobile Direct Dialled PPM Prices

See Table 6 of Unlimited Weekend Plan, within Part 12 of this Section.

International Direct Dialled (IDD) PPM Prices

IDD calls will be charged as stated in the tables above.

All other International Direct Dialled (IDD) calls are charged at Calling Plan rates specified within Part 1 of this Section.

VIDEO CALLS

Please see Notice for details of a special offer for Customers who make Videophone calls between 21 June 2006 and 31 January 2007 inclusive.



Price in pence per minute

24 hr

Exc VAT

Inc VAT

pence

pence

Video Call dialled from a Video phone 056 number to other Video phone 056 number

8.51

10.212

Video Call dialled from a Video phone 056 number to Broadband Talk Softphone 056 number

8.51

10.212

All Video calls, (geographical and non geographical) made from a Broadband Talk Account.

8.51

10.212

Further information relating to the Video service can be found in the BT Broadband Talk Softphone user guide at bt.com/btsoftphone/help.

Broadband Talk - Customer Premises Equipment (CPE)

BT Total Broadband Customers

For BT Total Broadband Customers see BT Total Broadband CPE in BT Exchange Lines - Section 1 Part

Customers whose Broadband is not supplied by BT

Telephone Adapter

For customers taking the Evening and Weekend Plan and/or the Anytime Plan, the Telephone Adapter will be provided at the charges set out below, the minimum period is 12 months.



CPE

Exc VAT

Inc VAT

£

£

BT Broadband Talk 220V Combined Broadband router and telephone adapter

25.53

30.64

BT Broadband Talk 220V Combined Broadband router and telephone adapter ordered online through BT.com

25.53

30.64

BT Broadband Talk 10V telephone adapter

25.53

30.64

BT Broadband Talk 10V telephone adapter ordered online through BT.com

25.53

30.64

The fees include VAT rounded up to the nearest penny.