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Section 2:Call Charges & Exchange Line Services

Part 1:Basic Inland Call Charges

Subpart 2:Calls Charged By Time Duration - Business

These prices apply for direct dialled calls from standard Business telephone lines and from Payphone lines when no discount schemes are applicable. Public Payphone calls are excluded.

Pricing Information

For all other call types a Call Set-up Fee will apply (see General Notes Subpart 4).





TYPE OF CALL

Price in pence per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

23.00*

27.60

23.00*

27.60

23.00*

27.60

National

23.00*

27.60

23.00*

27.60

23.00*

27.60

Access Charge for Non Geographic Calls to 084, 087, 09 & 118 numbers (1)

23.00*

27.60

23.00*

27.60

23.00

27.60

Freephone

Free to Caller

c-Calls to Message Services and Personal Numbering Services

10.70

12.84

6.20

7.44

3.27

3.93

d-Calls to Personal Numbering Services

14.22

17.07

8.38

10.06

8.38

10.06

e-Calls to Personal Numbering Services

4.2

5.12

4.2

5.12

4.2

5.12

f-Calls to Personal Numbering Services and Mobile telephones

25.53

30.64

17.02

20.43

8.51

10.22

fm1-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm2-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm3-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm4-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm5-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm6-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm7-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm8-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm9-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm10-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm11-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm12-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm13-Calls to Mobile telephones (a)

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm14-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm15-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm16-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fm17-Calls to Mobile telephones

23.00*

27.60

23.00*

27.60

23.00*

27.60

fw1 - Calls to WiFi Services (a)

13.200

15.85

13.200

15.85

6.440

7.73

fw2 - Calls to WiFi Services

12.500

15.00

10.400

12.48

5.300

6.36

fw3 - Calls to WiFi Services

13.900

16.69

11.100

13.33

5.600

6.73

fw4 - Calls to WiFi Services

13.500

16.21

8.250

9.91

4.130

4.96

fw5 - Calls to WiFi Services

12.600

15.13

10.200

12.24

5.700

6.85

fw6 - Calls to WiFi Services

11.000

13.21

8.800

10.56

5.300

6.36

fw7 - Call to WiFi Services (a)

10.500

12.600

10.500

12.600

10.500

12.600

fw8 - Calls to WiFi Services (a)

16.00

19.21

12.50

15.000

5.30

6.360

fw9 - Calls to WiFi Services

14.000

16.801

14.000

16.801

14.000

16.801

fw10 - Calls to WiFi Services

8.372

10.046

8.372

10.046

8.372

10.046

fw11 - Calls to WiFi Services

11.000

13.201

11.000

13.201

11.000

13.201

fw12 - Calls to WiFi Services

11.000

13.200

11.000

13.200

11.000

13.200

g6-Calls not including Internet Services

4.255

5.11

4.255

5.11

4.255

5.11

g21-Calls to New Voice Services

20.00*

24.00

20.00*

24.00

20.00*

24.00

j-Calls to Personal Numbering Services

27.23

32.68

18.72

22.47

8.93

10.72

k-Calls to Personal Numbering Services

31.91

38.30

21.27

25.53

10.63

12.76

m-Calls to Premium Rate Services

34.93

41.92

24.10

28.92

24.10

28.92

n-Calls to Premium Rate Services and Information Services

12.60

15.13

12.60

15.13

12.60

15.13

pn1-Calls to Personal Numbering Services

20.425

24.51

13.617

16.35

6.808

8.17

pn2-Calls to Personal Numbering Services

42.553

51.07

42.553

51.07

42.553

51.07

pn3-Calls to Personal Numbering Services

41.702

50.05

33.191

39.83

33.191

39.83

pn4-Calls to Personal Numbering Services

22.127

26.56

22.127

26.56

22.127

26.56

pn5-Calls to Personal Numbering Services

14.468

17.37

14.468

17.37

14.468

17.37

pn6-Calls to Personal Numbering Services

17.021

20.43

17.021

20.43

17.021

20.43

pn8-Calls to Personal Numbering Services

17.000

20.41

17.000

20.41

17.000

20.41

pn9-Calls to Personal Numbering Services

20.000

24.01

20.000

24.01

20.000

24.01

pn10-Calls to Personal Numbering Services

29.787

35.75

29.787

35.75

29.787

35.75

pn11-Calls to Personal Numbering Services

33.191

39.83

24.681

29.62

24.681

29.62

pn12-Calls to Personal Numbering Services

22.979

27.58

22.979

27.58

22.979

27.58

pn13-Calls to Personal Numbering Services

33.191

39.83

33.191

39.83

33.191

39.83

pn14-Calls to Personal Numbering Services

25.106

30.13

25.106

30.13

25.106

30.13

pn15-Calls to Personal Numbering Services

11.064

13.28

11.064

13.28

11.064

13.28

pn16-Calls to Personal Numbering Services

11.915

14.30

11.915

14.30

11.915

14.30

pn17-Calls to Personal Numbering Services

12.766

15.32

12.766

15.32

12.766

15.32

pn18-Calls to Personal Numbering Services

13.617

16.35

13.617

16.35

13.617

16.35

pn19-Calls to Personal Numbering Services

8.510

10.212

8.510

10.212

8.510

10.212

pn20-Calls to Personal Numbering Services

20.425

24.510

20.425

24.510

20.425

24.510

pn21-Calls to Personal Numbering Services

35.00

42.00

35.00

42.00

35.00

42.00

pn22-Calls to Personal Numbering Services

8.783

10.5

5.652

6.8

4.783

5.7

r-Calls to Pagers and Voice Messaging Services

6.73

8.08

3.36

4.04

2.51

3.02

* This change may be to the significant detriment of some customers

Note 1 - Non geographic call services ? see Notices 2015 - 10/15 - Changes to charges for non-geographic calls (084, 087, 09 and 118) on business fixed lines

Conditions

Service is provided under BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate.

Additional Information

See General Notes Section Dialled Call Charges for details of Call Duration and Call Charges rounding.

Except where a call is made to a “specialised service" (see Section 2 Parts 11, 12, 13, 14, 15, 16 & 17), a call made from a fixed line to an exchange within the same charge group or to an exchange in an adjacent charge group is always charged at Local rates. All other Inland geographic calls are charged at `National' rates. Information concerning call charges between two charge groups is contained in the Phone Book. For additional charge group information customers can ring Operator Services on 100. Special arrangements apply for certain offshore islands - see Section 2 Part 9

On 1st October 1999 the National rate call charge was reduced to that of Regional rate. As there is now no difference between these charges, references to Regional rate have been removed from the Price List and other related literature.

Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the appropriate Inland rate. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland. Calls to the Channel Islands are charged at National Rate.

To identify the specific number ranges appropriate to charge bands other than Local or National, please see Section 2 Parts 11, 12, 13, 14, 15, 16 & 17

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