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Section 56:Business Customer Options

Part 7:BT Commitment - BT Customer Commitment


Subpart 1:BT Commitment - BT Customer Commitment - Option 2 and 4 Have Been Withdrawn From New Supply From 30 October 2006

BT Customer Commitment - OptionOption 2 and 4 Havewere Beenwithdrawn Withdrawnfrom From New Supply Fromon 30th30 OctoberJune 20062009. Customers on these products have been migrated to BTCC Option 3 with effect from 30th June 2009

Pricing Information for Eligible and Contributory Calls.

The following tables and information relate to Options 1 and 2;

1 Year Contract Period - (Minimum £5000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.50

2.875

0.99

1.139

0.69

0.794

National

3.30

3.795

2.25

2.588

1.65

1.898

g21 - Calls to New Voice Services

2.88

3.312

1.63

1.875

1.13

1.300

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.69

3.094

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £10000 pa Committed Call Spend) Note: This option has been withdrawn from new sale and is therefore only available to customers whose contracts have an operative date before 15th July 2002 and only with Option 1.



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.50

2.875

0.99

1.139

0.69

0.794

National

3.30

3.795

2.25

2.588

1.65

1.898

g21 - Calls to New Voice Services

2.88

3.312

1.63

1.875

1.13

1.300

1 Year Contract Period - (Minimum £15000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.47

2.841

0.99

1.139

0.69

0.794

National

3.25

3.738

2.25

2.588

1.65

1.898

g21 - Calls to New Voice Services

2.84

3.266

1.63

1.875

1.13

1.300

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.66

3.059

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £30000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.44

2.806

0.99

1.139

0.69

0.794

National

3.18

3.657

2.25

2.588

1.65

1.898

g21 - Calls to New Voice Services

2.79

3.209

1.63

1.875

1.13

1.300

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.62

3.013

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £50000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.40

2.760

0.99

1.139

0.69

0.794

National

3.11

3.577

2.25

2.588

1.65

1.898

g21 - Calls to New Voice Services

2.73

3.140

1.63

1.875

1.13

1.300

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.58

2.967

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £100000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.36

2.714

0.99

1.139

0.67

0.771

National

3.05

3.508

2.18

2.507

1.63

1.875

g21 - Calls to New Voice Services

2.68

3.082

1.59

1.829

1.11

1.277

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.54

2.921

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £200000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.30

2.645

0.99

1.139

0.67

0.771

National

2.99

3.439

1.98

2.277

1.48

1.702

g21 - Calls to New Voice Services

2.62

3.013

1.49

1.714

1.04

1.196

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.47

2.841

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £400000pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.24

2.576

0.97

1.116

0.65

0.748

National

2.89

3.324

1.93

2.220

1.44

1.656

g21 - Calls to New Voice Services

2.55

2.933

1.45

1.668

1.01

1.162

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.41

2.772

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £700000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.18

2.507

0.94

1.081

0.64

0.736

National

2.79

3.209

1.88

2.162

1.40

1.610

g21 - Calls to New Voice Services

2.47

2.841

1.41

1.622

0.99

1.139

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.34

2.691

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £1M pa Committed Call Spend); or 1 Year Contract Period - (Minimum £1.3m pa Committed Call Spend) This £1.3m contract tier is withdrawn from new sale



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.12

2.438

0.90

1.035

0.61

0.702

National

2.69

3.094

1.79

2.059

1.33

1.530

g21 - Calls to New Voice Services

2.39

2.749

1.35

1.553

0.94

1.081

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.28

2.622

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £1.6m pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.06

2.369

0.88

1.012

0.59

0.679

National

2.59

2.979

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.31

2.657

1.31

1.507

0.93

1.070

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £3.5m pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.00

2.300

0.88

1.012

0.59

0.679

National

2.50

2.875

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.23

2.565

1.31

1.507

0.93

1.070

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

1 Year Contract Period - (Minimum £7M pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

1.94

2.231

0.88

1.012

0.59

0.679

National

2.45

2.818

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.18

2.507

1.31

1.507

0.93

1.070

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £5000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.47

2.841

0.99

1.139

0.69

0.794

National

3.25

3.738

2.25

2.588

1.65

1.898

g21 - Calls to New Voice Services

2.84

3.266

1.63

1.875

1.13

1.300

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.66

3.059

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £10000 pa Committed Call Spend) Note: The £10000 Committed Call Spend option has been withdrawn from new sale and is therefore only available to customers whose contracts have an operative date before 15th July 2002.



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.45

2.818

0.99

1.139

0.67

0.771

National

3.15

3.623

2.18

2.507

1.63

1.875

g21 - Calls to New Voice Services

2.78

3.197

1.59

1.829

1.11

1.277

2 Year Contract Period - (Minimum £15000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.43

2.795

0.99

1.139

0.67

0.771

National

3.13

3.600

2.18

2.507

1.63

1.875

g21 - Calls to New Voice Services

2.76

3.174

1.59

1.829

1.11

1.277

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.62

3.013

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £30000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.40

2.760

0.99

1.139

0.67

0.771

National

3.11

3.577

2.18

2.507

1.63

1.875

g21 - Calls to New Voice Services

2.73

3.140

1.59

1.829

1.11

1.277

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.58

2.967

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £50000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.36

2.714

0.99

1.139

0.67

0.771

National

3.05

3.508

2.18

2.507

1.63

1.875

g21 - Calls to New Voice Services

2.68

3.082

1.59

1.829

1.11

1.277

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.54

2.921

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £100000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.30

2.645

0.97

1.116

0.65

0.748

National

2.99

3.439

2.13

2.450

1.59

1.829

g21 - Calls to New Voice Services

2.62

3.013

1.55

1.783

1.08

1.242

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.47

2.841

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £200000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.24

2.576

0.97

1.116

0.65

0.748

National

2.89

3.324

1.93

2.220

1.44

1.656

g21 - Calls to New Voice Services

2.55

2.933

1.45

1.668

1.01

1.162

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.41

2.772

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £400000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.18

2.507

0.94

1.081

0.64

0.736

National

2.79

3.209

1.88

2.162

1.40

1.610

g21 - Calls to New Voice Services

2.47

2.841

1.41

1.622

0.99

1.139

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.34

2.691

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £700000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.12

2.438

0.92

1.058

0.62

0.713

National

2.69

3.094

1.83

2.105

1.37

1.576

g21 - Calls to New Voice Services

2.39

2.749

1.38

1.587

0.96

1.104

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.28

2.622

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £1M pa Committed Call Spend); or 2 Year Contract Period - (Minimum £1.3m pa Committed Call Spend) This £1.3m contract tier is withdrawn from new sale



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.06

2.369

0.88

1.012

0.59

0.679

National

2.59

2.979

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.31

2.657

1.31

1.507

0.93

1.070

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £1.6m pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.00

2.300

0.86

0.989

0.58

0.667

National

2.50

2.875

1.70

1.955

1.33

1.530

g21 - Calls to New Voice Services

2.23

2.565

1.28

1.472

0.92

1.058

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £3.5m pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

1.94

2.231

0.86

0.989

0.58

0.667

National

2.45

2.818

1.70

1.955

1.33

1.530

g21 - Calls to New Voice Services

2.18

2.507

1.28

1.472

0.92

1.058

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

2 Year Contract Period - (Minimum £7M pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

1.90

2.185

0.86

0.989

0.58

0.667

National

2.40

2.760

1.70

1.955

1.33

1.530

g21 - Calls to New Voice Services

2.13

2.450

1.28

1.472

0.92

1.058

Calls to Northern Ireland and the Republic of Ireland from Northern Ireland

(optional rate)

2.24

2.576

1.10

1.265

0.99

1.139

Prices for International Direct Dialled (IDD)

The following tables and information relate to Options 1 and 2;

The International Direct Dialled prices shown below apply to Calls for all Options 1 and 2 levels of Committed Call Spend and both the 1 and 2 year Contract Periods. The chargebands are as shown below:



Charge band

Per minute

ExcVAT

IncVAT

pence

pence

1

5.00

5.75

2

9.00

10.35

3

9.00

10.35

4

9.00

10.35

5

12.00

13.80

6

15.00

17.25

7

20.00

23.00

8

25.00

28.75

9

30.00

34.50

10

40.00

46.00

11

50.00

57.50

12

60.00

69.00

13

80.00

92.00

14

100.00

115.00

The following tables and information relete to Options 3 and 4 for 1 and 2 Year Contract Periods with Minimum Committed Call Spend of £5000 to £50000 pa:

1 Year Contract Period - (Minimum £5000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.28

2.622

National

2.84

3.266

g21 - Calls to New Voice Services

2.54

2.921

1 Year Contract Period - (Minimum £15000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.26

2.599

National

2.80

3.220

g21 - Calls to New Voice Services

2.52

2.898

1 Year Contract Period - (Minimum £30000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.23

2.565

National

2.74

3.151

g21 - Calls to New Voice Services

2.47

2.841

1 Year Contract Period - (Minimum £50000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.19

2.519

National

2.69

3.094

g21 - Calls to New Voice Services

2.47

2.841

2 Year Contract Period - (Minimum £5000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.26

2.599

National

2.80

3.220

g21 - Calls to New Voice Services

2.52

2.898

2 Year Contract Period - (Minimum £15000pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.23

2.565

National

2.74

3.151

g21 - Calls to New Voice Services

2.47

2.841

2 Year Contract Period - (Minimum £30000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.19

2.519

National

2.69

3.094

g21 - Calls to New Voice Services

2.43

2.795

2 Year Contract Period - (Minimum £50000pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.15

2.473

National

2.63

3.025

g21 - Calls to New Voice Services

2.38

2.737

The International Direct Dialled prices shown below apply to Calls for the £5000 to £50000 pa levels of Committed Call Spend and both the 1 and 2 year Contract Periods.

The chargebands are as shown below:



Charge band

Per minute

ExcVAT

IncVAT

pence

pence

1

3.00

3.45

2

5.00

5.75

3

5.00

5.75

4

5.00

5.75

5

7.00

8.05

6

14.00

16.10

7

23.00

26.45

8

23.00

26.45

9

23.00

26.45

10

35.00

40.25

11

47.00

54.05

12

55.00

63.25

13

75.00

86.25

14

95.00

109.25

The following tables and information relete to Options 3 and 4 for 1 and 2 Year Contract Periods with Minimum Committed Call Spend of £100000 to £700000 pa:

1 Year Contract Period - (Minimum £100000pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.15

2.473

National

2.63

3.025

g21 - Calls to New Voice Services

2.38

2.737

1 Year Contract Period - (Minimum £200000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.30

2.645

0.99

1.139

0.67

0.771

National

2.99

3.439

1.98

2.277

1.48

1.702

g21 - Calls to New Voice Services

2.62

3.013

1.49

1.714

1.04

1.196

1 Year Contract Period - (Minimum £400000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.24

2.576

0.97

1.116

0.65

0.748

National

2.89

3.324

1.93

2.220

1.44

1.656

g21 - Calls to New Voice Services

2.55

2.933

1.45

1.668

1.01

1.162

1 Year Contract Period - (Minimum £700000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.18

2.507

0.94

1.081

0.64

0.736

National

2.79

3.209

1.88

2.162

1.40

1.610

g21 - Calls to New Voice Services

2.47

2.841

1.41

1.622

0.99

1.139

2 Year Contract Period - (Minimum £100000 pa Committed Call Spend)



Per minute

At all times

Exc VAT

Inc VAT

pence

pence

Local

2.11

2.427

National

2.58

2.967

g21 - Calls to New Voice Services

2.33

2.680

2 Year Contract Period - (Minimum £200000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.24

2.576

0.97

1.116

0.65

0.748

National

2.89

3.324

1.93

2.220

1.44

1.656

g21 - Calls to New Voice Services

2.55

2.933

1.45

1.668

1.01

1.162

2 Year Contract Period - (Minimum £400000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.18

2.507

0.94

1.081

0.64

0.736

National

2.79

3.209

1.88

2.162

1.40

1.610

g21 - Calls to New Voice Services

2.47

2.841

1.41

1.622

0.99

1.139

2 Year Contract Period - (Minimum £700000 pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.12

2.438

0.92

1.058

0.62

0.713

National

2.69

3.094

1.83

2.105

1.37

1.576

g21 - Calls to New Voice Services

2.39

2.749

1.38

1.587

0.96

1.104

The International Direct Dialled prices shown below apply to Calls for the £100000 to £700000 pa levels of Committed Call Spend and both the 1 and 2 year Contract Periods.



Charge band

Per minute

ExcVAT

IncVAT

pence

pence

1

2.75

3.17

2

4.50

5.18

3

4.50

5.18

4

4.50

5.18

5

6.50

7.48

6

12.00

13.80

7

21.00

24.15

8

21.00

24.15

9

21.00

24.15

10

30.00

34.50

11

45.00

51.75

12

50.00

57.50

13

70.00

80.50

14

90.00

103.50

The following tables and information relete to Options 3 and 4 for 1 and 2 Year Contract Periods with Minimum Committed Call Spend of £1000000 and above pa:

1 Year Contract Period - (Minimum £1M pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.12

2.438

0.90

1.035

0.61

0.702

National

2.69

3.094

1.79

2.059

1.33

1.530

g21 - Calls to New Voice Services

2.39

2.749

1.35

1.553

0.94

1.081

1 Year Contract Period - (Minimum £1.6m pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.06

2.369

0.88

1.012

0.59

0.679

National

2.59

2.979

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.31

2.657

1.31

1.507

0.93

1.070

1 Year Contract Period - (Minimum £3.5mpa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.00

2.300

0.88

1.012

0.59

0.679

National

2.50

2.875

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.23

2.565

1.31

1.507

0.93

1.070

1 Year Contract Period - (Minimum £7M pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

1.94

2.231

0.88

1.012

0.59

0.679

National

2.45

2.818

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.18

2.507

1.31

1.507

0.93

1.070

2 Year Contract Period - (Minimum £1M pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.06

2.369

0.88

1.012

0.59

0.679

National

2.59

2.979

1.74

2.001

1.33

1.530

g21 - Calls to New Voice Services

2.31

2.657

1.31

1.507

0.93

1.070

2 Year Contract Period - (Minimum £1.6m pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

2.00

2.300

0.86

0.989

0.58

0.667

National

2.50

2.875

1.70

1.955

1.33

1.530

g21 - Calls to New Voice Services

2.23

2.565

1.28

1.472

0.92

1.058

2 Year Contract Period - (Minimum £3.5mpa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

1.94

2.231

0.86

0.989

0.58

0.667

National

2.45

2.818

1.70

1.955

1.33

1.530

g21 - Calls to New Voice Services

2.18

2.507

1.28

1.472

0.92

1.058

2 Year Contract Period - (Minimum £7M pa Committed Call Spend)



Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

1.90

2.185

0.86

0.989

0.58

0.667

National

2.40

2.760

1.70

1.955

1.33

1.530

g21 - Calls to New Voice Services

2.13

2.450

1.28

1.472

0.92

1.058

The International Direct Dialled prices shown below apply to Calls for the £1000000 and above pa levels of Committed Call Spend and both the 1 and 2 year Contract Periods.

The chargebands are as shown below:



Charge band

Per minute

ExcVAT

IncVAT

pence

pence

1

2.50

2.88

2

4.00

4.60

3

4.00

4.60

4

4.00

4.60

5

6.00

6.90

6

10.00

11.50

7

18.00

20.70

8

18.00

20.70

9

18.00

20.70

10

30.00

34.50

11

40.00

46.00

12

45.00

51.75

13

60.00

69.00

14

80.00

92.00

The following tables relate to ALL OPTIONS. (Please note, that depending on the option chosen a set-up charge or minimum call charge will apply).

Table A - Calls to Number Translation Service (NTS) numbers

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown in Table A below dependant on the level of Committed Call Spend selected and whether the customer has selected a 1 or 2 year Contract Period. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for Customer Options of `3'.

Calls to national NTS numbers will be charged at the National Daytime/Evening/Weekend prices shown in Table A below for all levels of Committed Call Spend and both 1 and 2 year Contract Periods. National NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for Customer Options of `4'.





Table A

Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local NTS

Committed Call Spend of 5000, 10000, 15000 or 30000 with 1 year contract period

2.50

2.875

0.99

1.139

0.69

0.794

Committed Call Spend of 50000 and above with 1 year contract period

2.45

2.818

0.99

1.139

0.69

0.794

Committed Call Spend of 5000 with 2 year contract period

2.47

2.841

0.99

1.139

0.69

0.794

Committed Call Spend of 10000, 15000 or 30000 with 2 year contract period

2.45

2.818

0.99

1.139

0.67

0.771

Annual Committed Revenue of 50000 or above with 2 year contract period

2.38

2.737

0.99

1.139

0.67

0.771

National NTS:

6.39

7.349

3.19

3.669

1.70

1.955

Table B1 & B2 - Calls to Mobiles (from a fixed line)

The Commitment prices shown below apply to calls made to mobiles from a fixed line for all levels of Committed Call Spend (excluding Option 3 100000, 200000, 400000, 700000, £1M, £1.6M, £3.5M and £7.0M Committed Call Spends) and both 1 and 2 year Contract Periods.





Table B1

Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

fm1-Calls to Mobile telephones (see Section 2 Part 12) (a)

9.150

10.523

8.150

9.373

6.770

7.786

fm2-Calls to Mobile telephones (see Section 2 Part 12)

20.434

23.500

14.487

16.660

6.508

7.485

fm3-Calls to Mobile telephones (see Section 2 Part 12) (a)

10.380

11.937

8.720

10.028

8.650

9.948

fm4-Calls to Mobile telephones (see Section 2 Part 12) (a)

9.980

11.477

8.330

9.580

7.660

8.809

fm5-Calls to Mobile telephones (see Section 2 Part 12) (a)

10.730

12.340

7.180

8.257

6.900

7.935

fm6-Calls to Mobile telephones (see Section 2 Part 12) (a)

17.890

20.574

13.710

15.767

15.140

17.411

fm7-Calls to Mobile telephones (see Section 2 Part 12) (a)

11.220

12.903

6.120

7.038

5.440

6.256

fm8-Calls to Mobile telephones (see Section 2 Part 12)

10.625

12.219

8.712

10.019

4.802

5.523

fm9-Calls to Mobile telephones (see Section 2 Part 12)

9.010

10.362

7.650

8.798

4.505

5.181

fm10-Calls to Mobile telephones (see Section 2 Part 12)

15.200

17.480

11.875

13.657

5.035

5.791

fm11-Calls to Mobile telephones (see Section 2 Part 12)

13.300

15.295

13.300

15.295

13.300

15.295

fm12-Calls to Mobile telephones (see Section 2 Part 12)

10.672

12.273

10.672

12.273

10.672

12.273

The Commitment prices shown below apply to calls made to mobiles from a fixed line for BT Customer Commitment Option 3 100000, 200000, 400000, 700000, £1M, £1.6M, £3.5M and £7.0M Committed Call Spends and both 1 and 2 year Contract Periods.





Table B2

Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

fm1-Calls to Mobile telephones (see Section 2 Part 12) (a)

8.150

9.373

8.150

9.373

6.770

7.786

fm2-Calls to Mobile telephones (see Section 2 Part 12)

20.434

23.500

14.487

16.660

6.508

7.485

fm3-Calls to Mobile telephones (see Section 2 Part 12) (a)

9.380

10.787

8.720

10.028

8.650

9.948

fm4-Calls to Mobile telephones (see Section 2 Part 12) (a)

8.980

10.327

8.330

9.580

7.660

8.809

fm5-Calls to Mobile telephones (see Section 2 Part 12) (a)

9.730

11.190

7.180

8.257

6.900

7.935

fm6-Calls to Mobile telephones (see Section 2 Part 12) (a)

17.890

20.574

13.710

15.767

15.140

17.411

fm7-Calls to Mobile telephones (see Section 2 Part 12) (a)

10.220

11.753

6.120

7.038

5.440

6.256

fm8-Calls to Mobile telephones (see Section 2 Part 12)

10.625

12.219

8.712

10.019

4.802

5.523

fm9-Calls to Mobile telephones (see Section 2 Part 12)

9.010

10.362

7.650

8.798

4.505

5.181

fm10-Calls to Mobile telephones (see Section 2 Part 12)

15.200

17.480

11.875

13.657

5.035

5.791

fm11-Calls to Mobile telephones (see Section 2 Part 12)

11.500

13.225

13.300

15.295

13.300

15.295

fm12-Calls to Mobile telephones (see Section 2 Part 12

10.672

12.273

10.672

12.273

10.672

12.273

Table C - International ISDN 64k/bits Data Calls

The Commitment prices shown below apply to International ISDN 64k/bits Data Calls for all levels of Committed Call Spend and both 1 and 2 year Contract Periods. The chargebands are as shown below.





Table C

Charge band

Per minute

Exc VAT

Inc VAT

pence

pence

1

28.50

32.775

2

34.20

39.330

3

91.20

104.880

4

142.50

163.875

5

171.00

196.650

Table D - Calls to Inmarsat mobile terminals

Calls made to Inmarsat mobile terminals for all levels of Committed Call Spend and both 1 and 2 year Contract Periods are charged at BT standard prices, please see Basic International Call Charges in Section2 Part2Basic International Call Charges

Table E - Prices for calls to f rate are shown in Table E.

The Commitment prices shown below apply to calls charged at f rate for all levels of Call Spend and both 1 and 2 year Contract Periods.





Table E

Per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

f rate

24.00

27.600

16.00

18.400

8.00

9.200

BT Text Prices



Price in Pence per Text*

24 hr

Exc VAT

Inc VAT

pence

pence

Text to a fixed line in the UK

6.8

7.9

Text to a mobile telephone in the UK

6.8

7.9

UK texts - to a premium rate service**

N/A

N/A

* each text message is limited to 160 characters. Where a request is made to send a text which exceeds 160 characters the message will be delivered as multiple messages each up to 160 characters length. Each text will be charged at the rate appropriate to the destination telephone.

** Texts to premium rate services are not currently available.

Please see Section 2. Part 1 Sub-Part `BT TEXT' for further information relating to the BT Text service.

Prices for International Direct Dialled (IDD) Calls to Mobile Telephones

IDD calls to some mobile telephones and other special and higher rate services registered in foreign countries will be charged at 25.53p (ex VAT)/29.36p (inc VAT) per minute more than the equivalent price for the Customer Commitment Option applicable to the Customer (for the appropriate tier and term) shown above for an IDD call to a fixed telephone in that country. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Prices for calls from Northern Ireland to the Republic of Ireland

Please note: This inland option haswas been withdrawn from new supply as of 15th30th MayJune 2009.

Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the relevant local or national rate shown above.

Calls from Northern Ireland to mobile telephones in the Republic of Ireland will be charged at the relevant Option 1 IR rate shown above plus 21.27p (ex VAT)/25p (inc VAT) per minute.

Prices for calls made using a BT Chargecard

BT Chargecard calls within the BT Customer Commitment package are charged at BT's standard Chargecard prices (shown in Section 2) discounted by the BT Corporate Choices Level 5 discount (as shown in Part 6 of this Section `Corporate Choices'). There is no site fee and the site cannot be included in the Corporate Choices package.

International Chargebands for PSTN and ISDN calls

Applicable to PSTN and ISDN calls for BT Customer Commitment except for Chargecard and International ISDN 64k/bits Data Calls.





Route



Chargeband

Afghanistan

14

Albania

11

Algeria

11

Andorra

9

Angola

13

Anguilla

12

Antigua & Barbuda

12

Antilles (Netherlands)

14

Argentina

12

Armenia

12

Aruba

12

Ascension Island

14

Australia

5

Austria

3

Azerbaijani Republic

12

Azores

8

Bahamas

12

Bahrain

12

Bangladesh

8

Barbados

12

Belarus

12

Belgium

2

Belize

13

Benin

13

Bermuda

12





Route



Chargeband

Bolivia

14

Bosnia-Hercegovenia

8

Botswana

13

Brazil

12

Brunei Darussalam

13

Bulgaria

10

Burkina Faso

14

Burundi

14

Cameroon

13

Canada

3

Canary Islands

8

Cape Verde

14

Cayman Islands

12

Central African Rep.

14

Chad

14

Chile

12

China

6

Colombia

12

Congo

13

Costa Rica

13

Cote D'Ivoire

13

Croatia

8

Cyprus (excluding northern Cyprus)

7

Czech Republic

7

Democratic Republic of the Congo (formerly Zaire)

13

Denmark

3

Dominica

12

Dominican Republic

12

Ecuador

14

Egypt

13

El Salvador

14

Equatorial Guinea

14

Eritrea

14

Estonia

8





Route



Chargeband

Ethiopia (Federal Democratic Republic of)

14

Falkland Islands

14

Faroe Islands

11

Finland

3

France

2

Gabon

14

Gambia

14

Georgia

12

Germany

2

Ghana

13

Gibraltar

9

Greece

3

Grenada

(inc. Carriacou)

12

Guadeloupe

12

Guatemala

14

Guinea

14

Guyana

14

Haiti

14

Honduras

14

Hong Kong

5

Hungary

7

Iceland

8

India

8

Indonesia

12

Iran

14

Iraq

14

Ireland (Republic of)

2

Israel

6

Italy

2

Jamaica

12

Japan

5

Jordan

13

Kazakhstan

12

Kenya

13

Korea Republic (South)

6

Kuwait

12

Kyrgyz Republic

12





Route



Chargeband

Latvia

8

Lebanon

13

Lesotho

14

Liberia

14

Libya

11

Liechtenstein

8

Lithuania

8

Luxembourg

3

Macao

13

Macedonia

11

Madagascar

14

Madeira

8

Malawi (The Republic of)

13

Malaysia

6

Maldives

14

Mali

14

Malta

7

Martinique

12

Mauritania

14

Mauritius

14

Mexico

12

Moldova

12

Monaco

9

Montegnegro

8

Montserrat

12

Morocco

11

Mozambique

14

Myanmar

(formerly Burma)

14

Namibia

13

Nepal

14

Netherlands

2





Route



Chargeband

New Zealand

9

Nicaragua

14

Niger

14

Nigeria

13

Norway

3

Oman

12

Pakistan

8

Palestinian National Authority

6

Panama

13

Paraguay

14

Peru

13

Philippines

12

Poland

8

Portugal

3

Puerto Rico

12

Qatar

12

Romania

10

Russia

8

Rwandese Republic

14

San Marino

9

Saudi Arabia

12

Senegal

13

Serbia

8

Seychelles

13

Sierra Leone

13

Singapore

6

Slovak Republic

8

Slovenia

8

Somalia

14

South Africa

6

Spain (inc. Balearic Islands)

2

Sri Lanka

13





Route



Chargeband

St Kitts & Nevis (formerly St Christopher)

12

St Lucia

12

St Vincent & the Grenadines

12

Sudan

13

Suriname

14

Swaziland

14

Sweden

2

Switzerland

2

Syria

13

Taiwan

6

Tajikistan

14

Tanzania

13

Thailand

12

Togolese Republic (The)

14

Trinidad & Tobago

12

Tunisia

11

Turkey

8

Turkmenistan

14

Turks & Caicos Is

12

Uganda

13

Ukraine

11

United Arab Emirates

12

Uruguay

12

USA

1

Uzbekistan

12

Vatican City

2

Venezuela

12

Vietnam

14

Virgin Islands (UK)

11

Virgin Islands (USA)

11

Yemen

14

Zambia

13

Zimbabwe

13

Note 1 : Calls to all other countries are charged at BT standard prices, see Basic International Call Charges in Section 2 Part 2

Chargebands for International ISDN 64k/bits Data Calls





Route



Chargeband

Andorra

2

Argentina

5

Australia

3

Austria

2

Azores

2

Bahrain

3

Barbados

3

Belarus

3

Belgium

2

Bermuda

3

Bosnia-Hercegovenia

2

Brazil

5

Brunei

5

Bulgaria

2

Canada

2

Canary Islands

2

Cape Verde

3

Chile

5

China

4

Croatia

2

Cyprus (excluding northern Cyprus)

2

Czech Republic

2

Denmark

2

Egypt

3

Estonia

2

Finland

2

France

2

Germany

2

Ghana

3

Gibraltar

2

Greece

2

Hong Kong

3

Hungary

2

Iceland

2

India

5

Indonesia

4

Irish Republic from Northern Ireland

1

Ireland (Republic of)

2

Israel

3

Italy

2

Japan

4

Jordan

3

Kazakhstan

3

Kenya

3

Korea Republic (South)

4

Latvia

2

Liechtenstein

2

Lithuania

2





Route



Chargeband

Luxembourg

2

Macedonia

2

Madeira

2

Malaysia

4

Maldives

5

Malta

2

Mauritius (incl. Rodriguez Island)

5

Mexico

3

Monaco

2

Morocco

3

Nepal

5

Netherlands

2

New Zealand

3

Norway

2

Pakistan

4

Peru

5

Philippines

4

Poland

2

Portugal

2

Puerto Rico

2

Qatar

3

Romania

2

Russia

3

Saudi Arabia

3

Serbia

2

Seychelles

5

Singapore

3

Slovenia

2

Slovakia

2

South Africa

3

Spain

2

Sri Lanka

5

Sweden

2

Switzerland

2

Taiwan

5

Thailand

4

Turkey (incl Cyprus North)

3

Uganda

3

United Arab Emirates

3

Ukraine

4

USA

2

Vatican City

2