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Section 39:Inland Operator Calls

Part 8: 08000 MumDad - Reverse Charge Calls


Subpart 1:08000 MumDad - Reverse Charge Calls

08000MumDad is a Reverse Charge call service provided by 08000MumDad Ltd to BT customers.

A Reverse Charge call is paid for by the person receiving the call rather than the one making it.

Eligibility

08000MumDad Reverse Charge calls can be made from ordinary lines, payphone lines and mobile phones in the United Kingdom. They can be made to ordinary lines in the United Kingdom, but not to pager, Freefone, number translation service numbers (such as 0800, 0845 and 0870), premium rate numbers (such as 0900, 0907 and 0911) or payphone numbers.

08000Mumdad Ltd also operate a reverse-charge call service to mobile numbers. These prices do not apply to that service. Check the website at 08000mumdad.co.uk for mobile termination pricing.

Pricing Information

Charges for calls made through the 08000MumDad service have two parts:

(i) a Call Connection Charge, which is a fixed amount for each call; and

(ii) a Call Charge based on the duration of the call.

The Call Connection Charge is £2.50 excluding VAT (£3.00 including VAT) and is added to the Call Charge.

The Call Charge is £2.50 excluding VAT (£3.00 including VAT) for each 2 minutes or part thereof.

The charges are the same at all times.

There is no charge if the call cannot be connected, or the called person refuses to accept the call and pay the charges.

Calls from all UK mobile networks to the 08000 686 323 number are free and can be made even when a pay-as you-go customer is out of credit.

Message Service

A fee applies for accepting a Message delivered by 08000 MumDad, which is a fixed amount for each message.

The charges for accepting messages are 79.1 pence for each message accepted excluding VAT ( 95.0 pence including VAT).

Conditions

The called person must agree to pay for the call before it is connected.

Additional Information

These prices only apply to calls to BT numbers, not to non-BT lines, or numbers in the Channel Islands or the Isle of Man.

The 08000MumDad service is listed in the BT Price List as the "service" provided, is delivered to and paid for by BT customers but BT is not the provider of the service.

08000MumDad is a service which uses an 0800 number as the point of entry for callers. This Price List entry lists the price for the "service" not the price that is associated with the 0800 calls - the charges associated with the 0800 call are paid by the service provider. The charges for the "service" are paid by the party that receives the "service" calls.