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Section 12:Inland Private Circuits

Part 9:General Information


Subpart 4:Performance Scheme for Provision

Private Circuits Performance Scheme is to assure Customers of BT's commitment to supplying a high level of service. This commitment underwritten by Private Circuit's Reduced Charges Scheme which reduces a Customer's connection or rental charges if our exacting targets are not met.

Customers will automatically receive a reduction on the connection charges for their circuit if BT fails to meet the Contractual Delivery Date for products and services supported within Private Circuits Reduced Charges Scheme.

The Contractual Delivery Dates of the products supported within Private Circuits Reduced Charges Scheme are detailed below.



Standard Private Circuit Portfolio

Contractual Delivery Working Date Days

Analogue PRIVATE CIRCUITS

20

Analogue MULTIPOINT

As agreed with the Customer.

Analogue OMNIBUS

As agreed with the Customer.

ALTERNATIVE ROUTEING

As agreed with the Customer.

Dealerinterlink

(c)

DealerStream 1 - 6:

10

- circuit with Premium Provision (Circuits ordered before 1500hrs Monday-Friday will be provided by the end of the following working day)

1

DealerStream 11

30

Additional Dealerstream 11

10

DealerStream 13

As agreed with the Customer.

KiloStream

10

KiloStream N 128KBITS - 960 KBITS

30

OUT-OF-AREA KILOSTREAM

As agreed with the Customer.

MegaStream 1

30

MegaStream 2

30

ADDITIONAL MEGASTREAM 2

10

MegaStream 34

As agreed with the Customer.

MegaStream 45

As agreed with the Customer

MegaStream 155

As agreed with the Customer

MegaStream 622

As agreed with the Customer



Genus Private Circuit Portfolio

Contractual Delivery Date Working Days

MegaStream 2 genus (INITIAL AND ADDITIONAL)

As agreed with the Customer

MEGASTREAM 34 genus (INITIAL AND ADDITIONAL)

As agreed with the Customer

MEGASTREAM 45 genus (INITIAL AND ADDITIONAL)

As agreed with the Customer

MEGASTREAM 155 genus (INITIAL AND ADDITIONAL)

As agreed with the Customer



Private Circuit Packages Portfolio

Contractual Delivery Date Working Days

LEARNINGSTREAM 2MBIT/S (INITIAL AND ADDITIONAL)

30

LEARNINGSTREAM 2MBIT/S LINKS BETWEEN HUB SITES

30

HBLS LEARNINGSTREAM HIGH, MEDIUM & LOW CAPACITY HUB SITES (INITIAL AND ADDITIONAL)

As agreed with the Customer

HBLS LEARNINGSTREAM 34MBIT/S LINKS BETWEEN HUB SITES

As agreed with the Customer

netStream 1 initial access component

As agreed with the Customer

netStream 1 Circuit (after Site set up)

3

netStream 2000

Hub Site where SDH already exists at the Customer's premises

As agreed with the Customer

Hub Site where BT has no SDH equipment at the Customer site

As agreed with the Customer

48kbit/s to 64kbit/s links inclusive

10

128kbit/s to 512kbit/s links inclusive (but excluding MegaStream variants) between Hub Sites

10

128kbit/s to 512kbit/s links inclusive (but excluding MegaStream variants) between sites where 2Mbit/s transmission capacity exists

10

128kbit/s to 512kbit/s links inclusive to a site where no 2Mbit/s transmission capacity exists

30

2Mbit/s links between Hub Sites

10

Additional 2Mbit/s

10

Additional 2Mbit/s genus

3

2Mbit/s links on all other routes

30

2Mbit/s genus and 34Mbit/s to 155Mbit/s on all other routes

As agreed with Customer

netStream 16 Longline

Small Satellite Site

30

Large Satellite Site

As agreed with the Customer

2M/bits circuit

As agreed with the Customer

34M/bits circuit

As agreed with the Customer

45M/bits circuit

As agreed with the Customer

155M/bits circuit

As agreed with the Customer

Initial NetStream 16 Access Component parts

75 working days

NetStream 16 circuit with existing access component parts

30 working days

Reduced Charges Calculations

Conditions