BT Price List

Section 56:Business Customer Options

Part 18:BT Business VoIP Services

Subpart 4: Business Broadband Voice and BT Hosted VOIP Call Charges and Call Packages

8 in this Section.

6. Calls within the Broadband Voice Unlimited Call package will be rounded up to the next 60 seconds.

BT Business Broadband Voice Unlimited Call package with BT Business One Plan Variant.

As for Business Broadband Voice Unlimited Call package except any calls which are not included within the Broadband Voice Unlimited Call Package will be charged at the relevant BT Business One Plan Variant rates as detailed in Section56 part 20 of the BT Price List.

Dialled Call Charges

See General Notes Section Dialled Call Charges for details of Call Duration and Call Charges rounding.

BT Business VoIP Services with BT Business One Plan/ One Plan Plus

For the purposes of Part r18 references to "BT Business One Plan Variant" means BT Business One Plan or BT Business One Plan Plus, as applicable

BT Business VoIP Services are not available with BT Business One Plan Traditional

Broadband Voice & Hosted VOIP Pay as you go call package

Broadband Voice Unlimited call package - Customers with contracts signed before 26 October 2009 (not available for new supply from 26th October 2009)

Broadband Voice Unlimited call package - Customers with contracts signed on or after 26 October 2009

BT Hosted VoIP with One Plan for Customers who contracted with BT on or after 26th October 2009:

Broadband Voice & Hosted VOIP Pay as youYou goGo callCall packagePackage

BT Business Broadband Voice Calls to BT Broadband Voice Numbers / BT Hosted VoIP calls to BT Hosted VoIP Numbers:

BT BBV to BT BBV Calls	At all times
	Per Minute (up to Price Cap)				Set Up fee
	Per Minute (up to Price Cap and after 60 mins)		Price Cap (maximum charge for up to 60 mins)		Set Up fee
	Exc VAT	Inc VAT	Exc VAT	Inc VAT	Exc VAT	Inc VAT
pence	pence	pence	pence	pence	pence
Local and National	0.000	0.000	0.000	0.000	0.000	0.000

Business Broadband Voice & BT Hosted VoIP Inland Capped Calls

Inland Capped Calls	At all times
	Per Minute (up to Price Cap)				Set Up fee
	Per Minute (up to Price Cap and after 60 mins)		Price Cap (maximum charge for up to 60 mins)		Set Up fee
	Exc VAT	Inc VAT	Exc VAT	Inc VAT	Exc VAT	Inc VAT
pence	pence	pence	pence	pence	pence
Local and National	2.000	2.401	5.000	6.001	2.000	2.401

Business Broadband Voice & BT Hosted VoIP Non-geographic Calls

			Per minute
Non-geographic (NTS) Call Prices*	Daytime		Evenings & night-time		Weekend
	Exc.VAT pence	Inc.VAT pence	Exc.VAT pence	Inc.VAT pence	Exc.VAT pence	Inc.VAT pence
0845 NTS	2.550	3.060	0.850	1.021	0.850	1.021

Business Broadband Voice and BT Hosted VoIP Fixed to Mobile Calls

Fixed to Mobile Call Prices*			Per minute
Uncapped Call Prices	Daytime		Evenings & night-time		Weekend
	Exc.VAT	Inc.VAT	Exc.VAT	Inc.VAT	Exc.VAT	Inc.VAT
	pence	pence	pence	pence	pence	pence
fm2	20.434	24.521	14.487	17.385	6.508	7.810
fm10	13.120	15.745	11.875	14.250	5.035	6.042
fm11	11.500	13.801	13.300	15.961	13.300	15.961
fm12	9.223	11.068	10.672	12.807	10.672	12.807
fm13	12.294	14.753	12.097	14.517	6.758	8.110
fm14	7.882	9.458	9.120	10.945	9.120	10.945
fm15	8.700	10.43	10.07	12.08	10.07	12.08
fm16	7.380	8.85	8.55	10.26	8.55	10.26

Fixed to Mobile call prices
Capped Call Prices*	Exc.VAT Pence per minute (Up to Price Cap and after 60 minutes)	Inc.VAT Pence per minute	Exc.VAt Price Cap (in pence)	Inc.VAT Price Cap (in pence)	Exc.VAT Set up Fee (in pence)	Inc.VAT Set up Fee (in pence)
fm1	7.000	8.401	20.000	24.001	6.000	7.200
fm3	7.000	8.401	20.000	24.001	6.000	7.200
fm4	7.000	8.401	20.000	24.001	6.000	7.200
fm5	7.000	8.401	20.000	24.001	6.000	7.200
fm6	7.000	8.401	20.000	24.001	6.000	7.200
fm7	7.000	8.401	20.000	24.001	6.000	7.200
fm8	7.000	8.401	20.000	24.001	6.000	7.200
fm9	7.000	8.401	20.000	24.001	6.000	7.200
fm17	7.000	8.401	20.000	24.001	6.000	7.200

*Calls to FM2, and FM6 and FM10 - FM16 are not available with a capped price and will be charged at the uncapped rates shown above.

Calls from Northern Ireland to the Republic of Ireland are charged as an International call as below (except where the call is being made from a Business Broadband Voice line which has a Northern Ireland geographic number associated with it, in which case, the call will be charged at Inland call rates).

There is no facility fee for 3 Way calls and any Reminder calls are charged as a local call.

Business Broadband Voice & BT Hosted VoIP International Direct Dialled Calls

International Direct Dialled Calls to fixed phone numbers and mobile phone numbers (mobile includes other special and higher rate services phone numbers). Full details of the destinationsInternational Charge Bandand numberallocated ranges to whicheach thiscountry applies are shown atshown Section Part .in Section 56 Part 20

Full details of International Mobile and other Special and Higher Rate Numbers including destinations and number ranges are shown at Section 2 Part 17.

Calls to International Direct Dialled (IDD) fixed phone numbers are capped. The applicable cap set up fees, fixed pence per minute rate, price cap and mobile pence per minute rate per country are as follows. Call prices are subject to the Capped Call Fair usage policy (Sub part 8 refers).

IDD Country	Capped Set Up Fee		Fixed Pence Per minute				Mobile Pence per minute
	Exc VAT	Inc VAT	Exc VAT	Inc VAT	Exc VAT	Inc VAT	Exc VAT	Inc VAT
	p	p	p	p	p	p	p	p
Afghanistan	9.00	10.800	50.00	60.000	3000.00	3600.000	111.27	133.525
Albania	9.00	10.800	10.00	12.001	300.00	360.000	61.27	73.525
Algeria	9.00	10.800	10.00	12.001	300.00	360.000	61.27	73.525
Andorra	3.00	3.600	5.00	6.001	20.00	24.001	46.27	55.525
Angola	9.00	10.800	12.00	14.400	600.00	720.000	111.27	133.525
Anguilla	9.00	10.800	20.00	24.001	550.00	660.000	71.27	85.53
Antarctica Australian Territory	9.00	10.800	120.00	144.000	3000.00	3600.000	N/A	N/A
Antigua & Barbuda	9.00	10.800	20.00	24.001	550.00	660.000	71.27	85.525
Antilles (Netherlands)	9.00	10.800	10.00	12.001	300.00	360.000	81.27	97.524
Argentina	9.00	10.800	1.60	1.921	20.00	24.001	91.27	109.524
Armenia	9.00	10.800	7.50	9.000	300.00	360.000	81.27	97.524
Aruba	9.00	10.800	10.00	12.001	300.00	360.000	81.27	97.524
Ascension Island	9.00	10.800	50.00	60.000	450.00	540.000	N/A	N/A
Australia	3.00	3.600	3.50	4.201	20.00	24.001	32.02	38.424
Austria	3.00	3.600	2.00	2.401	20.00	24.001	26.27	31.524
Azerbaijai Republic	9.00	10.800	12.00	14.400	300.00	360.000	71.27	85.525
Azores	9.00	10.800	7.50	9.000	300.00	360.000	41.27	49.525
Bahamas	9.00	10.800	7.50	9.000	300.00	360.000	N/A	N/A
Bahrain	9.00	10.800	12.00	14.400	300.00	360.000	81.27	97.524
Bangladesh	9.00	10.800	8.80	10.560	525.00	630.000	41.27	49.525
Barbados	9.00	10.800	12.00	14.400	300.00	360.000	71.27	85.525
Belarus	9.00	10.800	20.00	24.001	550.00	660.000	71.27	85.525
Belgium	3.00	3.600	2.00	2.401	15.00	18.000	26.27	31.524
Belize	9.00	10.800	12.00	14.400	300.00	360.000	91.27	109.524
Benin	9.00	10.800	10.00	12.001	600.00	720.000	91.27	109.524
Bermuda	3.00	3.600	7.50	9.000	20.00	24.001	71.27	85.525
Bhutan	9.00	10.800	15.00	18.000	600.00	720.000	91.27	109.524
Bolivia	9.00	10.800	7.50	9.000	300.00	360.000	111.27	133.525
Bosnia Herzegovina	9.00	10.800	12.00	14.400	300.00	360.000	61.27	73.525
Botswana	9.00	10.800	8.80	10.560	525.00	630.000	91.27	109.524
Brazil	9.00	10.800	4.00	4.801	125.00	150.000	91.27	109.524
Brunei Darussalam	9.00	10.800	4.00	4.801	125.00	150.000	91.27	109.524
Bulgaria	3.00	3.600	7.50	9.000	20.00	24.001	61.27	73.525
Burkina Faso	9.00	10.800	12.00	14.400	600.00	720.000	111.27	133.525
Burundi	9.00	10.800	8.80	10.560	525.00	630.000	111.27	133.525
Cambodia	9.00	10.800	60.00	72.000	3000.00	3600.000	See Note 1 below.
Cameroon	9.00	10.800	20.00	24.001	1050.00	1260.000	91.27	109.524
Canada	3.00	3.600	1.60	1.921	20.00	24.001	N/A	N/A
Canary Islands	3.00	3.600	5.00	6.001	20.00	24.001	36.27	43.525
Cape Verde	9.00	10.800	25.00	30.000	1500.00	1800.000	111.27	133.525
Cayman Islands	9.00	10.800	12.00	14.400	300.00	360.000	71.27	85.525
Central African Rep.	9.00	10.800	10.00	12.001	300.00	360.000	N/A	N/A
Chad	9.00	10.800	25.00	30.000	1500.00	1800.000	N/A	N/A
Chatham Islands	3.00	3.600	3.50	4.201	20.00	24.001	N/A	N/A
Chile	9.00	10.800	2.00	2.401	125.00	150.000	91.27	109.524
China	3.00	3.600	3.50	4.201	20.00	24.001	81.27	97.524
Christmas Islands	9.00	10.800	20.00	24.001	1050.00	1260.000	N/A	N/A
Cocos Islands	9.00	10.800	10.00	12.001	300.00	360.000	N/A	N/A
Colombia	9.00	10.800	4.00	4.801	125.00	150.000	111.27	133.525
Comoros	9.00	10.800	50.00	60.000	450.00	540.000	101.27	121.524
Congo	9.00	10.800	30.00	36.000	1500.00	1800.000	111.27	133.525
Cook Islands	9.00	10.800	70.00	84.000	1500.00	1800.000	N/A	N/A
Costa Rica	9.00	10.800	4.00	4.801	125.00	150.000	101.27	121.524
Cote D ' Ivoire	9.00	10.800	12.00	14.400	600.00	720.000	101.27	121.524
Croatia	3.00	3.600	6.00	7.200	20.00	24.001	61.27	73.525
Cuba	9.00	10.800	80.00	96.001	3700.00	4440.000	111.27	133.525
Cyprus (Not including Northern Cyprus)	3.00	3.600	15.00	18.000	20.00	24.001	41.27	49.525
Czech Republic	3.00	3.600	2.50	3.001	20.00	24.001	41.27	49.525
	9.00	10.800	30.00	36.000	1500.00	1800.000	91.27	109.524
Denmark	3.00	3.600	1.60	1.921	20.00	24.001	26.27	31.524
Diego Garcia	9.00	10.800	120.00	144.000	3000.00	3600.000	N/A	N/A
Djibouti	9.00	10.800	35.00	42.000	1050.00	1260.000	101.27	121.524
Dominica	9.00	10.800	10.00	12.001	300.00	360.000	71.27	85.525
Dominican Rep.	9.00	10.800	6.00	7.200	300.00	360.000	71.27	85.525
East Timor	9.00	10.800	150.00	180.000	3700.00	4440.000	See Note 1 below.
Ecuador	9.00	10.800	10.00	12.001	600.00	720.000	111.27	133.525
Egypt	9.00	10.800	12.00	14.400	300.00	360.000	91.27	109.524
El Salvador	9.00	10.800	7.50	9.000	300.00	360.000	101.27	121.524
Equatorial Guinea	9.00	10.800	20.00	24.001	1050.00	1260.000	101.27	121.524
Eritrea	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Estonia	3.00	3.600	2.50	3.001	20.00	24.001	71.27	85.525
	9.00	10.800	30.00	36.000	1500.00	1800.000	101.27	121.524
Falkland Islands	9.00	10.800	70.00	84.000	1500.00	1800.000	N/A	N/A
Faroe Islands	9.00	10.800	15.00	18.000	600.00	720.000	61.27	73.525
Fiji	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Finland	3.00	3.600	3.50	4.201	20.00	24.001	26.27	31.524
France	3.00	3.600	1.60	1.921	15.00	18.000	26.27	31.524
French Guiana	9.00	10.800	10.00	12.001	300.00	360.000	101.27	121.524
French Polynesia	9.00	10.800	90.00	108.001	2000.00	2400.000	141.27	169.525
Gabon	9.00	10.800	10.00	12.001	600.00	720.000	101.27	121.524
Gambia	9.00	10.800	15.00	18.000	800.00	960.000	101.27	121.524
Georgia	3.00	3.600	7.50	9.000	20.00	24.001	81.27	97.524
Germany	3.00	3.600	1.60	1.921	15.00	18.000	26.27	31.524
Ghana	9.00	10.800	8.80	10.560	525.00	630.000	91.27	109.524
Gibraltar	3.00	3.600	6.00	7.200	20.00	24.001	46.27	55.525
Greece	3.00	3.600	2.00	2.401	20.00	24.001	26.27	31.524
Greenland	9.00	10.800	40.00	48.001	450.00	540.000	101.27	121.524
Grenada (inc. Carriacou)	9.00	10.800	12.00	14.400	300.00	360.000	71.27	85.525
Guadeloupe	9.00	10.800	4.00	4.801	125.00	150.000	81.27	97.524
Guam	9.00	10.800	25.00	30.000	1500.00	1800.000	N/A	N/A.
Guatemala	9.00	10.800	10.00	12.001	300.00	360.000	101.27	121.53
Guinea Bissau	9.00	10.800	70.00	84.000	3700.00	4440.000	101.27	121.524
Guinea	9.00	10.800	12.00	14.400	300.00	360.000	101.27	121.524
Guyana	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Haiti	9.00	10.800	20.00	24.001	550.00	660.000	91.27	109.524
Honduras	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Hong Kong	3.00	3.600	2.50	3.001	20.00	24.001	N/A	N/A
Hungary	3.00	3.600	3.50	4.201	20.00	24.001	41.27	49.525
Iceland	3.00	3.600	5.00	6.001	20.00	24.001	61.27	73.525
India	9.00	10.800	8.80	10.560	525.00	630.000	41.27	49.525
Indonesia	9.00	10.800	7.50	9.000	300.00	360.000	81.27	97.524
Iran	9.00	10.800	7.50	9.000	300.00	360.000	101.27	121.524
Iraq	9.00	10.800	30.00	36.000	450.00	540.000	101.27	121.53
Ireland (Republic of)	3.00	3.600	1.60	1.921	15.00	18.000	26.27	31.524
Israel	3.00	3.600	2.50	3.001	20.00	24.001	46.27	55.525
Italy (including Vatican City)	3.00	3.600	2.00	2.401	15.00	18.000	26.27	31.524
Jamaica	9.00	10.800	8.80	10.560	525.00	630.000	71.27	85.525
Japan	3.00	3.600	6.00	7.200	20.00	24.001	32.02	38.424
Jordan	9.00	10.800	10.00	12.001	300.00	360.000	91.27	109.524
Kazakhstan	9.00	10.800	10.00	12.001	300.00	360.000	71.27	85.525
Kenya	9.00	10.800	15.00	18.000	800.00	960.000	101.27	121.524
Kiribati	9.00	10.800	50.00	60.000	450.00	540.000	N/A	N/A
Korea (PDR) North	9.00	10.800	60.00	72.000	1500.00	1800.000	N/A	N/A
Korea Republic (South)	9.00	10.800	1.60	1.921	20.00	24.001	81.27	97.524
Kuwait	9.00	10.800	8.00	9.601	450.00	540.000	51.27	61.525
Kyrgyz Republic	9.00	10.800	7.50	9.000	300.00	360.000	71.27	85.525
Laos	9.00	10.800	50.00	60.000	450.00	540.000	141.27	169.525
Latvia	3.00	3.600	15.00	18.000	20.00	24.001	71.27	85.525
Lebanon	9.00	10.800	7.50	9.000	300.00	360.000	91.27	109.524
Lesotho	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Liberia	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Libya	9.00	10.800	20.00	24.001	550.00	660.000	61.27	73.525
Liechtenstein	3.00	3.600	5.00	6.001	20.00	24.001	36.27	43.525
Lithuania	3.00	3.600	15.00	18.000	20.00	24.001	71.27	85.525
Luxembourg	3.00	3.600	2.50	3.001	20.00	24.001	26.27	31.524
Macao	9.00	10.800	1.60	1.921	20.00	24.001	91.27	109.524
Macedonia	9.00	10.800	12.00	14.400	300.00	360.000	61.27	73.525
Madagascar	9.00	10.800	20.00	24.001	550.00	660.000	101.27	121.524
Madeira	9.00	10.800	7.50	9.000	300.00	360.000	41.27	49.525
Malawi (The Republic of)	9.00	10.800	4.00	4.801	125.00	150.000	101.27	121.524
Malaysia	3.00	3.600	6.00	7.200	20.00	24.001	61.27	73.525
Maldives	9.00	10.800	20.00	24.001	550.00	660.000	101.27	121.524
Mali	9.00	10.800	15.00	18.000	600.00	720.000	101.27	121.524
Malta	3.00	3.600	15.00	18.000	20.00	24.001	41.27	49.525
Marshall Islands	9.00	10.800	70.00	84.000	1500.00	1800.000	N/A	N/A
Martinique	9.00	10.800	7.50	9.000	300.00	360.000	81.27	97.524
Mauritania	9.00	10.800	20.00	24.001	550.00	660.000	111.27	133.525
Mauritius	9.00	10.800	20.00	24.001	1050.00	1260.000	101.27	121.524
Mayotte	9.00	10.800	30.00	36.000	450.00	540.000	101.27	121.524
Mexico	9.00	10.800	4.00	4.801	125.00	150.000	91.27	109.53
Micronesia	9.00	10.800	30.00	36.000	450.00	540.000	N/A	N/A
Moldova	9.00	10.800	7.50	9.000	300.00	360.000	81.27	97.524
Monaco	3.00	3.600	6.00	7.200	20.00	24.001	46.27	55.525
Mongolia	9.00	10.800	4.00	4.801	125.00	150.000	111.27	133.525
Montenegro	9.00	10.800	10.00	12.000	300.00	360.000	61.27	73.525
Montserrat	9.00	10.800	15.00	18.000	600.00	720.000	71.27	85.525
Morocco	9.00	10.800	15.00	18.000	600.00	720.000	61.27	73.525
Mozambique	9.00	10.800	15.00	18.000	800.00	960.000	101.27	121.524
Myanmar (formerly Burma)	9.00	10.800	50.00	60.000	450.00	540.000	111.27	133.525
Namibia	9.00	10.800	12.00	14.400	600.00	720.000	101.27	121.524
Nauru	9.00	10.800	90.00	108.001	5000.00	6000.000	N/A	N/A
Nepal	9.00	10.800	30.00	36.000	450.00	540.000	91.27	109.524
Netherlands	3.00	3.600	1.60	1.921	15.00	18.000	26.27	31.524
New Caledonia	9.00	10.800	25.00	30.000	1500.00	1800.000	141.27	169.525
New Zealand	3.00	3.600	3.50	4.201	20.00	24.001	46.27	55.525
Nicaragua	9.00	10.800	12.00	14.400	300.00	360.000	101.27	121.524
Niger	9.00	10.800	15.00	18.000	800.00	960.000	101.27	121.524
Nigeria	9.00	10.800	6.00	7.200	300.00	360.000	91.27	109.524
Niue	9.00	10.800	80.00	96.001	3700.00	4440.000	N/A	N/A
Norfolk Island	9.00	10.800	70.00	84.000	1500.00	1800.000	N/A	N/A
Northern Marianas	9.00	10.800	50.00	60.000	450.00	540.000	N/A	N/A
Norway	3.00	3.600	2.00	2.401	20.00	24.001	32.02	38.424
Oman	9.00	10.800	12.00	14.400	300.00	360.000	81.27	97.524
Pakistan	9.00	10.800	8.80	10.560	525.00	630.000	41.27	49.525
Palau (The Republic of)	9.00	10.800	90.00	108.001	2000.00	2400.000	N/A	N/A
Palestinian National Authority	3.00	3.600	2.50	3.000	20.00	24.000	46.27	55.525
Panama	9.00	10.800	4.00	4.801	125.00	150.000	101.27	121.524
Papua New Guinea	9.00	10.800	70.00	84.000	1500.00	1800.000	101.27	121.524
Paraguay	9.00	10.800	10.00	12.001	300.00	360.000	101.27	121.524
Peru	9.00	10.800	7.50	9.000	300.00	360.000	101.27	121.524
Philippines	9.00	10.800	15.00	18.000	600.00	720.000	81.27	97.524
Poland	3.00	3.600	2.50	3.001	20.00	24.001	41.27	49.525
Portugal	3.00	3.600	2.00	2.401	20.00	24.001	26.27	31.524
Puerto Rico	9.00	10.800	4.00	4.801	125.00	150.000	N/A	N/A
Qatar	9.00	10.800	25.00	30.000	1500.00	1800.000	81.27	97.524
Reunion	9.00	10.800	12.00	14.400	300.00	360.000	101.27	121.524
Rodriguez Island	9.00	10.800	70.00	84.000	1500.00	1800.000	N/A	N/A
Romania	9.00	10.800	7.50	9.000	300.00	360.000	61.27	73.525
Ross Island	9.00	10.800	40.00	48.001	2000.00	2400.000	N/A	N/A
Russian Federation	3.00	3.600	5.00	6.001	20.00	24.001	61.27	73.525
Rwandese Republic	9.00	10.800	10.00	12.001	600.00	720.000	101.27	121.53
Samoa (US)	3.00	3.600	7.50	9.000	20.00	24.001	N/A	N/A
Samoa (Western)	9.00	10.800	80.00	96.001	3700.00	4440.000	141.27	169.525
San Marino	3.00	3.600	6.00	7.200	20.00	24.001	N/A	N/A
Sao Tome & Principe	9.00	10.800	70.00	84.000	3700.00	4440.000	111.27	133.525
Saudi Arabia	9.00	10.800	15.00	18.000	600.00	720.000	81.27	97.524
Senegal	9.00	10.800	15.00	18.000	800.00	960.000	101.27	121.524
Serbia	9.00	10.800	10.00	12.001	300.00	360.000	61.27	73.525
Seychelles	9.00	10.800	12.00	14.400	300.00	360.000	101.27	121.524
Sierra Leone	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Singapore	3.00	3.600	6.00	7.200	20.00	24.001	46.27	55.525
Sint Maarten	9.00	10.800	10.00	12.001	300.00	360.000	81.27	97.524
Slovak Republic	3.00	3.600	15.00	18.000	20.00	24.001	46.27	55.525
Slovenia	3.00	3.600	15.00	18.000	20.00	24.001	61.27	73.525
Solomon Islands	9.00	10.800	90.00	108.001	2000.00	2400.000	N/A	N/A
Somalia	9.00	10.800	50.00	60.000	3000.00	3600.000	141.27	169.525
South Africa	3.00	3.600	6.00	7.200	20.00	24.001	46.27	55.525
South Sudan	9.00	10.800	20.00	24.001	1050.00	1260.000	101.27	121.524
Spain (inc. Balearic Islands)	3.00	3.600	1.60	1.921	15.00	18.000	26.27	31.524
Sri Lanka	9.00	10.800	10.00	12.001	600.00	720.000	111.27	133.525
St Helena	9.00	10.800	70.00	84.000	1500.00	1800.000	N/A	N/A
	9.00	10.800	15.00	18.000	600.00	720.000	71.27	85.525
St Lucia	9.00	10.800	15.00	18.000	800.00	960.000	71.27	85.525
St Pierre & Miquelon	9.00	10.800	40.00	48.001	2000.00	2400.000	71.27	85.53
St Vincent	9.00	10.800	12.00	14.400	300.00	360.000	71.27	85.525
Sudan	9.00	10.800	20.00	24.001	1050.00	1260.000	101.27	121.524
Suriname	9.00	10.800	25.00	30.000	1500.00	1800.000	101.27	121.524
Swaziland	9.00	10.800	10.00	12.001	600.00	720.000	101.27	121.524
Sweden	3.00	3.600	2.50	3.001	15.00	18.000	26.27	31.524
Switzerland	3.00	3.600	2.00	2.401	15.00	18.000	26.27	31.524
Syria	9.00	10.800	25.00	30.000	1500.00	1800.000	91.27	109.524
Taiwan	9.00	10.800	1.60	1.921	20.00	24.001	81.27	97.524
Tajikistan	9.00	10.800	12.00	14.400	300.00	360.000	91.27	109.524
Tanzania	9.00	10.800	20.00	24.001	1050.00	1260.000	101.27	121.524
Thailand	9.00	10.800	6.50	7.801	300.00	360.000	81.27	97.524
Togolese Republic (The)	9.00	10.800	12.00	14.400	600.00	720.000	101.27	121.524
Tokelau	9.00	10.800	90.00	108.001	5000.00	6000.000	N/A	N/A
Tonga	9.00	10.800	30.00	36.000	450.00	540.000	141.27	169.525
Trinidad & Tobago	9.00	10.800	10.00	12.001	600.00	720.000	71.27	85.525
Tunisia	9.00	10.800	20.00	24.001	550.00	660.000	61.27	73.525
Turkey (inc. Northern Cyprus)	9.00	10.800	7.50	9.000	300.00	360.000	41.27	49.525
Turkmenistan	9.00	10.800	35.00	42.000	1050.00	1260.000	81.27	97.524
Turks & Caicos Is	9.00	10.800	10.00	12.001	300.00	360.000	71.27	85.525
Tuvalu	9.00	10.800	60.00	72.000	3000.00	3600.000	N/A	N/A
Uganda	9.00	10.800	8.80	10.560	525.00	630.000	101.27	121.524
Ukraine	9.00	10.800	7.50	9.000	300.00	360.000	61.27	73.525
United Arab Emirates	9.00	10.800	20.00	24.001	550.00	660.000	81.27	97.524
Uruguay	9.00	10.800	7.50	9.000	300.00	360.000	101.27	121.524
USA	3.00	3.600	1.60	1.921	10.00	12.001	N/A	N/A
Uzbekistan	9.00	10.800	7.50	9.000	300.00	360.000	71.27	85.525
Vanuatu	9.00	10.800	50.00	60.000	450.00	540.000	141.27	169.525
Venezuela	9.00	10.800	4.00	4.801	125.00	150.000	101.27	121.524
Vietnam	9.00	10.800	40.00	48.001	2000.00	2400.000	101.27	121.524
Virgin Islands (UK)	9.00	10.800	4.00	4.801	125.00	150.000	71.27	85.525
Virgin Islands (USA)	9.00	10.800	4.00	4.801	125.00	150.000	N/A	N/A
Wallis & Futuna	9.00	10.800	90.00	108.001	5000.00	6000.000	N/A	N/A
Yemen (formerly Yemen AR and Yemen PDR)	9.00	10.800	10.00	12.001	300.00	360.000	101.27	121.524
Zambia	9.00	10.800	6.50	7.801	300.00	360.000	101.27	121.524
Zimbabwe	9.00	10.800	5.00	6.001	300.00	360.000	101.27	121.524

International Direct Dialled Chargebands	At all times (Day, Evening & weekend)
	Per minute (up to Price Cap)		Price Cap (maximum charge for up to 60 mins)		Set Up Charge
	ExcVAT	IncVAT	ExcVAT	IncVAT	ExcVAT	IncVAT
	p	p	p	p	p	p
1	3.00	3.60	10.00	12.00	3.00	3.60
2	4.00	4.80	15.00	18.00	3.00	3.60
3	5.00	6.00	20.00	24.00	3.00	3.60
4	7.00	8.40	20.00	24.00	3.00	3.60
5	10.00	12.00	20.00	24.00	3.00	3.60
6	15.00	18.00	30.00	36.00	3.00	3.60
7	15.00	18.00	50.00	60.00	3.00	3.60
8	20.00	24.00	50.00	60.00	3.00	3.60
9	25.00	30.00	50.00	60.00	3.00	3.60
10	30.00	36.00	100.00	120.00	3.00	3.60
11	40.00	48.00	200.00	240.00	3.00	3.60
12	55.00	66.00	200.00	240.00	3.00	3.60
13	75.00	90.00	1000.00	1200.00	3.00	3.60
14	95.00	114.00	2000.00	2400.00	3.00	3.60
15	As set out in Section 2 Part 2		5000.00	6000.00	As set out in Section 2 Part 2

Prices for International Direct Dialled (IDD) Calls to Mobile Telephones

Uncapped Call Prices

Chargeband	Pence Per minute
	ExcVAT	IncVAT
	pence	pence
1	N/A	N/A
2	23.00	27.60
3	24.00	28.80
4	26.00	31.20
5	29.00	34.80
6	34.00	40.80
7	34.00	40.80
8	39.00	46.80
9	44.00	52.80
10	49.00	58.80
11	59.00	70.80
12	74.00	88.80
13	94.00	112.80
14	114.00	136.80

Notes

1. Capped call pricing

Capped Call prices will be calculated as follows:

The price of a call will be the Set-Up Charge plus the pence per minute rate specified, multiplied by the duration of the call in seconds, until the value of the call reaches the specified cap. The Capped Call price will apply until the call duration reaches 1 hour, after which the price of the call will equal the duration of the call less one hour multiplied by the pence per minute plus the Capped Call price from the first hour of the call.

Calls of any type for which there is no BT Business Broadband Voice / BT Hosted VoIP rate specified will be charged at BT's standard prices: See Section 2Part 2Sub Part 1.

	Minimum Call Charge
	Exc VAT	Inc VAT
	pence	pence
All Tiers	3.00	3.60

	Minimum Call Charge
	Exc VAT	Inc VAT
	pence	pence
All tiers	3.00	3.60

42. For BT Business VoIP Services Call and Duration Roundings see the General Notes Section.

The fees include VAT rounded up to the nearest penny

Business Broadband Voice with BT Business One Plan Variant

The following exceptions apply to contracts entered into after the 26th October 2009 for Broadband Voice call packages when taken with BT Business One Plan Variant;

(a) Call rates will be charged at the BT Business One Plan Variant committed tier rate unless specified otherwise.

(b) BT Business Broadband Voice Calls to BT Broadband Voice Numbers are charged at zero rate

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Broadband Voice Inclusive UK Calls

For Broadband Voice customers who signed contracts on or after 31st March 2011:

1. Broadband Voice service includes 500 inclusive inland call minutes per calendar month for each Broadband Voice line subject to the contract. Inland calls are defined as:

a) calls to 01, 02, 03, 05 (where charged at G21 rates), 0870, 0845;

b) calls from Northern Ireland to fixed destinations in the Republic of Ireland; and

c) Broadband Voice Calls to Broadband Voice Numbers.

Inclusive call minutes are not available with BT Hosted VoIP or BT Hosted VoIP Plus.

2. The 500 inclusive minutes are for use within the calendar month and unused minutes will not be carried over into the following month or included as part of any call spend or other contribution for the purposes of any BT call package including but not limited to BT Business One Plan/ BT Business One Plan Plus. Calls made within the 500 inclusive minutes will be rounded up to the next 60 seconds. Unused minutes will be lost on termination of the contract.

3. Subject to paragraph 1 above, all standard terms (including charges) for BT Business Broadband Voice Service will apply. Calls made to UK inland numbers, which are defined as: 01, 02, 03, 05 (where charged at G21 rates), 0870, 0845 and calls from Northern Ireland to fixed destinations in the Republic of Ireland, Broadband Voice Calls to Broadband Voice Numbers, in any month when the 500 inclusive call minutes have been used will be charged at the applicable package rate.

BBV Unlimited call package - customers with contracts signed before 26 October 2009 (not available for new supply from 26th October 2009

	Monthly Payments
	Exc VAT	Inc VAT
	£(pm)	£(pm)
Business Broadband Voice Plus First Line calling tariff	14.99	17.99
Business Broadband Voice Plus Subsequent lines	14.99	17.99

Business Broadband Voice Plus is:-

1. Subject to a fair usage policy. See Subpart8 , Conditions of this Part for more details.

2. Inclusive of a zero charge for up to one hour for all UK Local and National geographic Calls (applies to numbers beginning 01 and 02 excluding Channel Islands, Republic of Ireland) and Business Broadband Voice Calls to Broadband Voice Numbers.

After one hour all UK Local and National geographic Calls will be charged at the pence per minute rate for the remaining duration of the call.

3. Provided subject to all other charges (including any Special Offers and calls to Number Translation Service numbers 08XX) being applied in accordance with Business Broadband Voice, except to the extent expressly amended above

Broadband Voice Unlimited call package - Customers with contracts signed on or after 26 October 2009

	Monthly Payments
	ExcVAT	IncVAT
	£ (pm)	£ (pm)
Business Broadband Voice Unlimited Call package	12.50	15.00

Business Broadband Voice Unlimited Call package:

Customers who take the Broadband Voice Unlimited call package for the additional subscription can take the Broadband Voice Unlimited Calls Package on any Broadband Voice line. The Broadband Voice Unlimited Calls Package will apply in addition to the Free or Inclusive 500 inland minutes. Please see above for details on the inclusive minutes. For details of the Free UK Calls Special offer please refer to 13/09 BT Business Broadband Voice Free UK Calls Special Offer

Fair use policy applies.

1. The Unlimited Calls Package applies to the following call types:

a. Inland Calls which are defined as: 01, 02, 03, 05 (where charged at G21 rates), 0870, 0845 and calls from Northern Ireland to fixed destinations in the Republic of Ireland, Broadband Voice Calls to Broadband Voice Numbers.

b. All UK fixed to mobile calls;

c. Fixed IDD calls excluding the following:

Antarctica Australian Territory	Guinea Bissau	Rodriguez Islands
Bhutan	Kiribati	Ross Island
Cambodia (Kingdon of)	Korea PDR (North)	Samoa (US)
Christmas Island	Laos	Samoa (Western)
Cocos Islands	Marshall Island	Sao Tome & Principe
Comoros	Mayotte	Solomon Islands
Cook Islands	Micronesia	St Helena
Cuba	Mongolia	St Pierre & Miquelon
Diego Garcia	Nauru	Tokelau
Djibouti	New Caledonia	Tonga
East Timor	Niue	.
Fiji	Norfolk Island	Tuvalu
French Guiana	Northern Marianas	Vanuatu
French Polynesia	Palau (The Republic of)	Wallis & Futuna
Greenland	Papua New Guinea
Guam	Reunion

2. The Broadband Voice Unlimited Call Package applies on a per line basis, and cannot be transferred between lines.

3. Any calls which are not included within the Broadband Voice Unlimited Call Package will be charged at the applicable Broadband Voice rates as specified in this subpart

4. For calls which exceed 60 minutes in length, the minutes in excess of 60 minutes will be charged asat follows:the relevant pence per minute rates applicable to the capped Calls set out above.

(i)5. Fair Use Policy: see SubpartInland(ii) F2M - as detailed in the following table:

BT HOSTED VOIP WITH ONE PLAN VARIANT FOR CUSTOMERS WHO CONTRACTED WITH BT ON OR AFTER 26TH OCTOBER 2009:

There are two BT Hosted VoIP packages, the BT Hosted VoIP Standard and BT Hosted VoIP Plus, both are available with and without Business One Plan Variant:

If any Hosted VoIP tariffs post 26th October are taken with a One Plan Variant the following apply:

(a) Call rates will be charged at the One Plan Variant committed tier rate unless specified otherwise.

(b) Business Broadband Voice is not available with BT Business One Plan Traditional

(d) IDD calls are charged at BT Business Broadband Voice IDD rates

(e) Calls within the Hosted VoIP Plus package will be rounded up to the next 60 seconds.

(f) For conditions and Fair Use Policy applicable to Hosted VoIP Plus (with BT Business One Plan Variant) see conditions and Fair Use Policy applicable to the Business Broadband Voice Unlimited Calls Package in Subpart 8:

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